Learn, Educate, Elevate, Respect: A Comedian’s Advice for Lifelong Success

This post is H/T to James Clear and his Thursday weekly 3-2-1 newsletter dated October 3, 2024. James highlights:

“2 QUOTES FROM OTHERS

I.

Musician and comedian Tim Minchin on sharing what you know:

“Even if you’re not a teacher, be a teacher. Share your ideas. Don’t take for granted your education. Rejoice in what you learn and spray it.”

Source: 9 Life Lessons

This aligns with the encouragement that #TwinzTalk Don and I share in our personal development work. Relentlessly prioritize and dedicate time to learning and growing your skills – then help others learn. “Spray it.”

Following James’s link led to a commencement address given by Tim Minchin in 2013 at the University of Western Australia. I enjoyed reading the full transcript, and several of Tim’s points resonated.

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Below, I provide the highlights enjoyed, but I also highly recommend watching the full commencement address or reading the full transcript. Highlights for me included:

Tip three:

“Remember it’s all luck.”

“Understanding that you can’t truly take credit for your successes nor truly blame others for their failures will humble you and make you more compassionate.”

Tip five:

“We must think critically and not just about the ideas of others. Be hard on your beliefs. Take them out onto the verandah and hit them with a cricket bat. Be intellectually rigorous. Identify your biases, your prejudices, your privileges.”

Tip six:

“Even if you’re not a teacher, be a teacher. Share your ideas. Don’t take for granted your education. Rejoice in what you learn and spray it.”

Tip seven:

“We have a tendency to define ourselves in opposition to stuff. As a comedian I make my living out of it. But try to also express your passion for things you love. Be demonstrative and generous in your praise of those you admire. Send thank you cards and give standing ovations. Be pro stuff not just anti stuff.”

Tip eight:

“Respect people with less power than you. I have in the past made important decisions about people I work with – agents and producers – big decisions based largely on how they treat the wait staff in the restaurants we’re having the meeting in. I don’t care if you’re the most powerful cat in the room, I will judge you on how you treat the least powerful.”

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Speech Transcript

In darker days I did a corporate gig at a conference for this big company who made and sold accounting software in a bid, I presumed, to inspire their salespeople to greater heights. They’d forked out 12 grand for an inspirational speaker who was this extreme sports guy who had had a couple of his limbs frozen off when he got stuck on a ledge on some mountain. It was weird. Software salespeople I think need to hear from someone who has had a long successful career in software sales not from an overly optimistic ex-mountaineer. Some poor guy who had arrived in the morning hoping to learn about sales techniques ended up going home worried about the blood flow to his extremities. It’s not inspirational, it’s confusing. And if the mountain was meant to be a symbol of life’s challenges and the loss of limbs a metaphor for sacrifice, the software guy’s not going to get it, is he? Because he didn’t do an Arts degree, did he? He should have.

Arts degrees are awesome and they help you find meaning where there is none. And let me assure you… there is none. Don’t go looking for it. Searching for meaning is like searching for a rhymes scheme in a cookbook. You won’t find it and it will bugger up your soufflé. If you didn’t like that metaphor you won’t like the rest of it. Point being I’m not an inspirational speaker. I’ve never ever lost a limb on a mountainside metaphorically or otherwise and I’m certainly not going to give career advice because, well I’ve never really had what most would consider a job. However I have had large groups of people listening to what I say for quite a few years now and it’s given me an inflated sense of self importance.

So I will now, at the ripe old age of 37.9, bestow upon you nine life lessons– to echo of course the nine lessons of carols of the traditional Christmas service, which is also pretty obscure.

You might find some of this stuff inspiring. You will definitely find some of it boring and you will definitely forget all of it within a week. And be warned there will be lots of hokey similes and obscure aphorisms which start well but end up making no sense. So listen up or you’ll get lost like a blind man clapping in a pharmacy trying to echo-locate the contact lens fluid.

Looking for my old poetry teacher. Here we go, ready?

One: You don’t have to have a dream. Americans on talent shows always talk about their dreams. Fine if you have something you’ve always wanted to do, dreamed of, like in your heart, go for it. After all it’s something to do with your time, chasing a dream. And if it’s a big enough one it’ll take you most of your life to achieve so by the time you get to it and are staring into the abyss of the meaningless of your achievement you’ll be almost dead so it won’t matter.

I never really had one of these dreams and so I advocate passionate, dedication to the pursuit of short-term goals. Be micro-ambitious. Put your head down and work with pride on whatever is in front of you. You never know where you might end up. Just be aware the next worthy pursuit will probably appear in your periphery, which is why you should be careful of long-term dreams. If you focus too far in front of you you won’t see the shiny thing out the corner of your eye. Right? Good! Advice metaphor… look at me go.

Two: Don’t seek happiness. Happiness is like an orgasm. If you think about it too much it goes away. Keep busy and aim to make someone else happy and you might find you get some as a side effect. We didn’t evolve to be constantly content. Contented Homo Erectus got eaten before passing on their genes.

Three: Remember it’s all luck. You are lucky to be here. You are incalculably lucky to be born and incredibly lucky to be brought up by a nice family who encouraged you to go to uni. Or if you were born into a horrible family that’s unlucky and you have my sympathy but you are still lucky. Lucky that you happen to be made of the sort of DNA that went on to make the sort of brain which when placed in a horrible child environment would make decisions that meant you ended up eventually graduated uni. Well done you for dragging yourself up by your shoelaces. But you were lucky. You didn’t create the bit of you that dragged you up. They’re not even your shoelaces.

I suppose I worked hard to achieve whatever dubious achievements I’ve achieved but I didn’t make the bit of me that works hard any more than I made the bit of me that ate too many burgers instead of attending lectures when I was here at UWA. Understanding that you can’t truly take credit for your successes nor truly blame others for their failures will humble you and make you more compassionate. Empathy is intuitive. It is also something you can work on intellectually.

Four: Exercise. I’m sorry you pasty, pale, smoking philosophy grads arching your eyebrows into a Cartesian curve as you watch the human movement mob winding their way through the miniature traffic cones of their existence. You are wrong and they are right. Well you’re half right. You think therefore you are but also you jog therefore you sleep therefore you’re not overwhelmed by existential angst. You can’t be can’t and you don’t want to be. Play a sport. Do yoga, pump iron, and run, whatever but take care of your body, you’re going to need it. Most of you mob are going to live to nearly 100 and even the poorest of you will achieve a level of wealth that most humans throughout history could not have dreamed of. And this long, luxurious life ahead of you is going to make you depressed. But don’t despair. There is correlation between depression and exercise. Do it! Run, my beautiful intellectuals run.

Five: Be hard on your opinions. A famous bon mot asserts, opinions are like assholes in that everyone has one. There is great wisdom in this but I would add that opinions differ significantly from assholes in that yours should be constantly and thoroughly examined. I used to do exams in here… It’s revenge.

We must think critically and not just about the ideas of others. Be hard on your beliefs. Take them out onto the verandah and hit them with a cricket bat. Be intellectually rigorous. Identify your biases, your prejudices, your privileges. Most of society is kept alive by a failure to acknowledge nuance. We tend to generate false dichotomies and then try to argue one point using two entirely different sets of assumptions. Like two tennis players trying to win a match by hitting beautifully executed shots from either end of separate tennis courts.

By the way, while I have science and arts graduates in front of me please don’t make the mistake of thinking the arts and sciences are at odds with one another. That is a recent, stupid and damaging idea. You don’t have to be unscientific to make beautiful art, to write beautiful things. If you need proof – Twain, Douglas Adams, Vonnegut, McEwan, Sagan and Shakespeare, Dickens for a start. You don’t need to be superstitious to be a poet. You don’t need to hate GM technology to care about the beauty of the planet. You don’t have to claim a soul to promote compassion. Science is not a body of knowledge nor a belief system it’s just a term which describes human kinds’ incremental acquisition of understanding through observation. Science is awesome! The arts and sciences need to work together to improve how knowledge is communicated. The idea that many Australians including our new PM and my distant cousin Nick Minchin believe that the science of anthropogenic global warming is controversial is a powerful indicator of the extent of our failure to communicate. The fact that 30 percent of the people just bristled is further evidence still. The fact that that bristling is more to do with politics than science is even more despairing.

Six: Be a teacher! Please! Please! Please be a teacher. Teachers are the most admirable and important people in the world. You don’t have to do it forever but if you’re in doubt about what to do be an amazing teacher. Just for your 20s be a teacher. Be a primary school teacher. Especially if you’re a bloke. We need male primary school teachers. Even if you’re not a teacher, be a teacher. Share your ideas. Don’t take for granted your education. Rejoice in what you learn and spray it.

Seven: Define yourself by what you love. I found myself doing this thing a bit recently where if someone asks me what sort of music I like I say, “Well I don’t listen to the radio because pop song lyrics annoy me,” or if someone asks me what food I like I say, “I think truffle oil is overused and slightly obnoxious.” And I see it all the time online – people whose idea of being part of a subculture is to hate Coldplay or football or feminists or the Liberal Party.

We have a tendency to define ourselves in opposition to stuff. As a comedian I make my living out of it. But try to also express your passion for things you love. Be demonstrative and generous in your praise of those you admire. Send thank you cards and give standing ovations. Be pro stuff not just anti stuff.

Eight: Respect people with less power than you. I have in the past made important decisions about people I work with – agents and producers – big decisions based largely on how they treat the wait staff in the restaurants we’re having the meeting in. I don’t care if you’re the most powerful cat in the room, I will judge you on how you treat the least powerful. So there!

Nine: Finally, don’t rush. You don’t need to know what you’re going to do with the rest of your life. I’m not saying sit around smoking cones all day but also don’t panic! Most people I know who were sure of their career path at 20 are having mid-life crises now.

I said at the beginning of this ramble, which is already three-and-a-half minutes long, life is meaningless. It was not a flippant assertion. I think it’s absurd the idea of seeking meaning in the set of circumstances that happens to exist after 13.8 billion years worth of unguided events. Leave it to humans to think the universe has a purpose for them. However I’m no nihilist. I’m not even a cynic. I am actually rather romantic and here’s my idea of romance: you will soon be dead. Life will sometimes seem long and tough and god it’s tiring. And you will sometimes be happy and sometimes sad and then you’ll be old and then you’ll be dead. There is only one sensible thing to do with this empty existence and that is fill it. Not fillet. Fill it. And in my opinion, until I change it, life is best filled by learning as much as you can about as much as you can. Taking pride in whatever you’re doing. Having compassion, sharing ideas, running, being enthusiastic and then there’s love and travel and wine and sex and art and kids and giving and mountain climbing, but you know all that stuff already. It’s an incredibly exciting thing this one meaningless life of yours. Good luck and thank you for indulging me.

Dall-E AI Image | #TwinzTalk Brainstorming and Learning

The Art of Noticing: Celebrating Unsung Heroes in Our Daily Lives

Summary – Collaboration with Claude AI

In this post, I reflect on my year-long journey of daily intentional reviews, a practice I started on October 10, 2023. I’ve noticed a significant enhancement in my life appreciation by documenting five key areas daily. One area highlights helping others and shining a light on goodness. I feel more attuned to positive experiences that might have previously gone unnoticed.

I share two recent heartwarming encounters from a family trip to Kentucky and Ohio. The first occurred at KOI Express in Frankfort, Kentucky, where exceptional customer service prompted me to send a thank-you note. The second was at Home2 Suites By Hilton in Grove City, Ohio, where I acknowledged Bonnie, a breakfast attendant, for her outstanding efforts.

These experiences reinforce my belief in the power of recognizing and celebrating everyday kindness. By changing how we view life, we change our life itself. I encourage readers to prioritize daily acts of kindness and appreciation, emphasizing that even small gestures can create a ripple effect of positivity in the world. Who will you thank or lift up today?

Full Original Writing

Excellence and kindness. Help others and shine the light on the good in our world!

“Do your little bit of good where you are; it’s those little bits of good put together that overwhelm the world.”

-Desmond Tutu

In a January 28, 2024, blog post, “Cultivating Contentment: The Potential of Intentional Daily Reviews,” I wrote about my initiative of prioritizing time each day to complete a handwritten index card where I intentionally reflected on five areas where I wanted to ensure I contemplated during my daily activities. Reflecting briefly and documenting with a pen and index card helped me internalize my day, appreciate it, and leave a brief trail of highlights. On October 10, 2024, I will celebrate one year of this daily process!

Because of my deliberate effort to highlight thoughts daily, I have noticed that my life is enhanced because I am actively working on appreciating each day and taking in experiences that in the past might have “slipped by me” in the rush of the day. My five areas, as shared in the blog post above, are:

  1. Win
  2. Gratitude
  3. Stress or Tension
  4. Help Others/Shine the Light
  5. Activity/Personal Development

In this post, I will share two recent heartwarming experiences that fall under the category “Help Others/Shine the Light.” Inspired by Daniel Burns (KindLoook), Bruce Kasanoff (Help this person…), and Leanne Gordon (Thank you for…), I gain joy and fulfillment in approaching each day dedicated to looking for the good in humankind. I strive to participate in, recognize, and celebrate the kindness that essentially goes unappreciated as many of us rush through our days and only stop to acknowledge when experiences are unfavorable. One moment, one interaction, one note at a time, I will prioritize the time to appreciate and acknowledge others. While I cannot change the world, I might change someone’s day for the better. And for sure, I am changing my day and life! If we change the lens of how we view life, we change our life.

Recently, we took a family trip to Frankfort, Louisville, and Grove City, Ohio. We visited bourbon distilleries in Kentucky and then attended a family wedding in Ohio! It was an active and fun-filled six days. While I did no formal writing each day, I always looked for people bringing good to the world. The process of being aware of moments of kindness brings me joy.

September 25, 2024 | Mark and Linda Misencik with Terri, Bill and Ryan Tomoff | Buffalo Trace Distillery
September 26, 2024 | Ryan Tomoff at Glenns Creek Distilling

How we conduct ourselves in daily interactions can have a positive ripple effect on others. Whether they acknowledge it or not, people treasure being seen and appreciated. We all have the power to make this happen for others. The trip resulted in many feel-good moments, and two notable experiences prompted me to send notes of appreciation:

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Tuesday, September 24, 2024 | Dinner at KOI Express in Frankfort, Kentucky

Shortly after we checked into our hotel, my wife Terri, son Ryan, and I went to a nearby restaurant for hibachi and sushi. After a long day of travel (550 miles), we ended with a delightful time shared at KOI Express. While we thoroughly enjoyed the meal, the customer service experience was heartwarming and made our day! Moments like these deserve recognition. We sent the following note after we returned home:

“To staff at KOI Express,

On Monday, September 24th (about 7:00 PM), our family of three stopped in for a sit-down dinner.

Our service, from start to finish, was excellent. We wanted to express our sincere appreciation!

From the smile and patience in taking our order, taking the initiative to correct a mistake on the bill (we did not notice), bringing us our meals – delicious – and assisting with our clean-up, your service was inspiring!

Thank you, The Tomoff Family

PS – and your Dept. of Health assessment posted – 100%! #WellDone”

[If you are ever in Frankfort, check out the KOI Express location at 101 Jett Boulevard, Suite 500]

September 24, 2024 | KOI Express in Frankfort, Kentucky

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Friday, September 27th to Sunday, September 29, 2024 | Morning Breakfast at Home2 Suites By Hilton in Grove City, Ohio

We had a wonderful time celebrating Taylor and Nate Kocan’s wedding in Grove City. Our accommodations at the Home2 Suites by Hilton were perfect! The morning breakfast routine was an excellent highlight (I love my morning quiet time). During the three mornings, I noted an employee taking great care in making sure the breakfast options were monitored and kept plentiful. She frequently cleared dishes and cleaned tables. With no fanfare, she set an incredible example of caring about her job and providing the best breakfast experience for the hotel guests.

On the second morning, I approached the employee and expressed my appreciation for her efforts. She was a bit surprised yet grateful for my comments. She felt good, and I felt good. All I had to do was get over a bit of discomfort in approaching her. We talked again on the third morning, and I learned her name was Bonnie. She was gracious and kind.

I sent the following note after returning home:

“Dear Bonnie,

Thank you for your incredible service (along with your team) in providing the morning breakfast during our recent stay (9/26 – 9/29/2024) at the Home2 Suites By Hilton!

Your attention to detail, maintenance of the breakfast area, and kind, helpful personality were a delight to observe. You all are appreciated—keep up the great work!

Much gratitude, The Tomoff Family”

September 27, 2024 | Home2 Suites By Hilton | Grove City, Ohio

Image credit: https://www.hilton.com/en/hotels/lckgcht-home2-suites-grove-city-columbus/

September 27, 2024 | Breakfast in Lobby | Home2 Suites By Hilton

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Call to action: Prioritize daily time for kindness and appreciation to help make your world a better place. The good you put into the world matters.

Who can you thank or lift up today? You never know when your actions will inspire a ripple impact into the world.

September 28, 2024 | Bill, Ryan, and Terri Tomoff, Olivia and Bo Hudson | Taylor and Nate Kocan Wedding Reception

The Long Game of Kindness: Shifting from Daily Distractions to Lasting Impact

“What we are taught, we learn. What we cultivate, we absorb. There are no small acts of kindness. Each compassionate deed is like watering a redwood seed. You never know what heights it might reach.”

–Eric Weiner book The Socrates Express, interpretation of Confucius Philosophy

This post is inspired by Seth Godin’s blog post, “Are you day trading?” published on December 28, 2017 (Ship It calendar day: September 14, 2024), and Eric Weiner’s book The Socrates Express. In Seth’s post, he references the day-trading many of us do every day that compromises our ability to bring our best to our lives and the work we do. We don’t even realize this is happening! Consider this from his post:

We’re hooked into something volatile, easily measured and emotional. We overdo our response to news, good or bad, and let it distract us from the long-term job of living a useful life.”

“It’ll be volatile with or without your help. Better to set it aside and get back to the real work of making a difference instead.”

Better to set it aside and get back to the real work of making a difference instead. We must be disciplined and intentional with our precious asset of time. Where is your time being “stolen” by daily drama or mainstream news that gets us hyped up? Yet, if you pause and contemplate for a few seconds, you can decide not to engage with the moment and go about making a difference in your life! Small daily micro-moments can shift your entire presence in your world and interactions with others. Consider:

  1. Eliminate consuming mainstream media news.
  2. Do not judge or offer an unsolicited opinion.
  3. Do not gossip.
  4. Read a book.
  5. Be more patient.
  6. Be more tolerant.
  7. Stay calm.
  8. Help others.
  9. Be grateful.
  10. Express thanks and appreciation.
  11. Adopt a mindset of abundance and generosity. Be kind.

All of the above examples are making a difference. How we live daily will contribute to making a difference for ourselves and others. Every moment we allow agitation, frustration, or anger to enter our sphere is time forever lost to the possibility of kindness.

December 11, 2022 | Bill and Terri Tomoff IRL Meetup with Seth Godin

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June 2019 – TwinzTalk at Kelleys Island – Be Good To People

Kindness. Small acts of kindness will change your world. Know this. I recently listened to Eric Weiner’s The Socrates Express: In Search of Life Lessons from Dead Philosophers. From the Amazon book description:

“Eric Weiner combines his twin passions for philosophy and travel in a globe-trotting pil­grimage that uncovers surprising life lessons from great thinkers around the world, from Rousseau to Nietzsche, Confucius to Simone Weil. Traveling by train (the most thoughtful mode of transport), he journeys thousands of miles, making stops in Athens, Delhi, Wyoming, Coney Island, Frankfurt, and points in between to recon­nect with philosophy’s original purpose: teaching us how to lead wiser, more meaningful lives. From Socrates and ancient Athens to Beauvoir and 20th-century Paris, Weiner’s chosen philosophers and places provide important practical and spiritual lessons as we navigate today’s chaotic times.”

In Chapter 9, How to Be Kind like Confucius, Eric notes this about kindness [Bold emphasis is mine]:

“What we are taught, we learn. What we cultivate, we absorb. There are no small acts of kindness. Each compassionate deed is like watering a redwood seed. You never know what heights it might reach.”

“Kindness is always there, whether we notice it or not. “The Great Asymmetry,” the late Harvard paleontologist Stephen Jay Gould called this phenomenon. “Every spectacular incident of evil will be balanced by 10,000 acts of kindness,” he said. We witness these acts every day on our streets and in our homes and, yes, on the New York subway. An elderly woman braves a cold November day to feed the neighborhood squirrels; a businessman, late for a meeting, stops to help a single mom carry the groceries to her car; a teenager, skateboard in hand, notices an expired parking meter and drops a quarter in. That these ordinary acts of kindness rarely make the news renders them no less real, or heroic.

It is our duty, almost a holy responsibility, says Gould, “to record and honor the victorious weight of these innumerable little kindnesses.” Gould, a hard-nosed scientist, saw a practical reason for registering goodness. Kindness honored is kindness multiplied. Kindness is contagious. Witnessing acts of moral beauty triggers a flood of physical and emotional responses. Observing acts of kindness encourages us to act more kindly ourselves, a phenomenon confirmed in several recent studies.

I experience the kindness contagion firsthand. After my week riding the F train, hyperalert to acts of kindness, I become kinder myself. I hold doors for people. I pick up litter. I thank my barista—and leave a tip when she isn’t looking. These small acts won’t snare me the Nobel Peace Prize or sainthood, I realize. But it’s a start. A few more drops on the redwood seed.”

Are you interested in learning more and being more intentional about kindness (please…)? Check out KindLoook.com (Look, a little longer, with kindness…), developed by Daniel Burns, a tremendous human who encourages us all to notice and celebrate acts of kindness. Join the movement of kindness!

Our world is too often dominated by noise and negativity, yet we have the power to create a different reality. If we take small steps to put aside the noise and instead focus on micro-moments of small, intentional acts of kindness, we can be part of a movement toward positive change. Whether eliminating toxic media consumption, practicing patience, being more tolerant, or helping others, each small act contributes to a larger culture of kindness. As we become more aware of the kindness around us, we become kinder ourselves, creating a contagious cycle of good. 

Rajesh Setty | Rules for Heart-Led Relationships
Be Kind – Bill Tomoff and Doug Cantlay
November 11, 2023 | Worthy Rally in NYC | Andrea Sanchez, Bill Tomoff, and Kate Nasser

Threads of Inspiration: Celebrating Terri Tomoff’s Quest to Preserve Memories through T-Shirt Quilts

My wife Terri and I share an attribute that makes a huge difference in our lives: We care about what we do and strive to make a meaningful contribution to others.

The greatest fulfillment is derived when we meet a need for others and do it with a unique blend of care, talent, and appreciation. This is not about money and the transactional nature that dominates many business dealings. It’s about the unbeatable combination of care, talent, and appreciation that can lead to meaningful contributions and inspire us all.

“No one cares how much you know until they know how much you care.”

–Theodore Roosevelt

Theodore Roosevelt Quote – Source YouTube Image – Senen Falco

TwinzTalk Don and I bring this to our personal and professional work. We care about making an impact and appreciate clients who trust us to help them grow and develop. Throughout our careers and lives, we relentlessly focus on personal development to upgrade our talents (ultimately, while we control dedication and effort, we don’t control the external assessment of whether our talent meets a client’s expectations) and bring our best abilities to all we do.

This post, however, is about Terri Tomoff and her inspiring work through her Needle On Full t-shirt quilt business. Terri’s talent and dedication grew exponentially throughout our married life together. She is wickedly talented (I am biased!), yet the level of care she brings to her projects and her desire to provide “a one-of-a-kind treasured keepsake” to her customers is the highest compliment. This excerpt from a testimonial on her website articulates beautifully the impact she has made:

“So very thankful that we held onto our t-shirt bins and waited! I am very thankful we waited for the right person to come along before giving over our treasured t-shirts to be made into a quilt. I know from experience that not all T-shirt quilts are made the same way. When I saw the quilts Terri donated to The Talent Machine Company for their gala in November of 2021, I knew she was a very talented and skilled quilter. The quilts I saw were exquisite!”

Terri laughs when I mention that a “happy place” for me is when the family is in the house, and everyone is doing what lights their souls. Time spent on her quilting projects brings Terri joy and fulfillment. I hear the Bernina sewing machine or long-arm machine humming as she works, and I feel comfortable! All is well in the home.

She can have several quilt projects in her queue at any time. Witnessing the process from start to finish is heartwarming as I watch Terri move seamlessly through each stage, from meeting with the customer to delivering the finished treasured keepsake t-shirt quilt! I might even be asked my opinion when the t-shirts are arranged on her design board. No stone is left unturned to complete a compelling project for the customer!

When the quilt is delivered, the final package includes:

  • A stunning quilt highlighting t-shirts from her customer’s favorite memories.
  • A specially crafted label for the back of the quilt, based on the customer’s wishes.
  • A Needle On Full bag to hold the quilt.
  • Cleaning care instructions.
  • A thank you note.

Terri takes great pride in servicing her customers to the best of her abilities. The t-shirts represent precious memories; she remembers these are very important to her customers. 

Needle On Full – T-Shirt Quilt Package to Mail

Reflecting on Terri’s dedication to her craft and customers, I am impressed and believe we can learn much from her. Her Needle On Full initiative is an example of bringing talent and care together to make a meaningful contribution to others. This is not just about a transaction for a t-shirt quilt; it is about preserving memories and honoring life’s moments that are important to the customer. Terri’s commitment to excellence, genuine care for her customers, and appreciation for their trust in her inspires me. Her story is a testament to the power of combining talent with genuine care and appreciation. This lesson resonates far beyond the realm of quilting into every aspect of our lives. 

Terri, thank you for being a trusted ally to many customers and leading by example in delivering “WOW” factor results to your customers with kindness and compassion.

Terri Tomoff – T-Shirt Quilt Package to Mail
August 29, 2024 – Needle On Full T-Shirt Quilt
Bill and Terri Tomoff – Running Highlights T-Shirt Quilt

Draw a Map

Draw a map. Be a leader who, by example, encourages taking initiative and creating an environment of possibility.

“Human nature is to need a map. If you’re brave enough to draw one, people will follow.”

—Seth Godin

We ALL have an opportunity to “draw a map.”  To help yourself, your profession, and your employer.

Today, Generative AI (i.e. ChatGPT and Claude) is providing an incredible opportunity to upskill and rethink how you work. Embrace these times and aggressively invest in yourself and build your skills to help yourself and others.

Possibility Coffee Mug
#TwinzTalk Don and Bill Tomoff at Ohio University College Green

Multiplying Goodwill: The Revolutionary Act of Paying It Forward

What can we do when it is impossible to pay back kindness and generosity received?

A Learning a Day blog, Pay back and forward, inspired this reflection.

In October 1996, my son was diagnosed with childhood cancer (leukemia) at two years and two months old (see Terri Tomoff‘s memoir The Focused Fight, published in March 2021). What happened over the next ten years was an outpouring of support from family, friends, community, medical professionals, and countless strangers (see my blog regarding a Postcard Project) that we could never possibly pay back. We were touched by kindness and support that impacted our family indelibly.

In a time of great stress and extraordinary circumstances, people stepped forward to help us in an unimaginable and overwhelming movement. “Paying it forward” was the only possibility for us, and we have dedicated our lives to helping others, moved by the thought that “there is no way we can repay everything we have been blessed with thanks to the kindness of others.

The blog post is provided, in its entirety, below:

*****

“Reciprocity is wired deep within our psyche. As a result, our natural response to getting help tends to involve asking ourselves “how can I pay this back?”

It isn’t a bad question. Every once a while, we might find ways to give back to the folks who helped us.

But, more often than not, this isn’t possible because it is context dependent. Many of the folks who’ve helped us out in times of need in our careers (for example) are often many years ahead of us in terms of the problems we’re facing. The best we can do in such situations is express our gratitude.

That’s why asking ourselves – “how can I ensure I’m paying it forward?” – tends to be a better question.

If someone gives you a great gift, share that gift with two others. If someone gives you great career advice, find two others who would love to receive career advice from you.

There is always someone we can help. There is always an opportunity to pay it forward. And, letting someone know of the ripples their gift to us created is often the best gift we can share with someone who helped us.”

*****

This resonated. Where in your life can you pay it forward for the help others have given you? Hint: Kindness and helpers are all around us–Slow down and intentionally notice! I pray that no one encounters the extreme needs our family has faced, yet I do encourage you to reflect on the countless times someone has helped you in your life and then adopt a mindset of paying it forward every day. Because you can, and it creates a circle of good!

The mindset is about something other than repaying a debt you feel you owe. Instead, strive to pay forward kindness to others continually! Because of others who have selflessly helped our family because they cared, we are inspired to pay it forward throughout our lives.

Join the movement. Remember an act of generosity you have received, and go pay it forward.

July 24, 2004 – Ryan Signing Thank You Gift – Georgetown Basketball
September 25, 2022 – Tomoff Family Volunteering at Just Tryan It Kids Triathlon

The Mastectomy I Always Wanted: Erica Campbell’s Mission to Help Others and Change the Breast Cancer Narrative

“Always look for the helpers. There will always be helpers.”

Advice from Mr. Rogers’s Mother

“If you look for the helpers, you’ll know that there’s hope.”

–Mr. Rogers

Over my life, I have found my dearest friendships and connections, and the people I admire most are those who genuinely care and lean into their life experiences and skills to help others. This is the tribe that Terri and I adore being surrounded by. The same theme applies to the work that Don and I do with Invenio Advisors and our #TwinzTalk initiative.

Last night, August 21, 2024, Terri and I had the privilege of attending the virtual book launch celebration for Erica Neubert Campbell‘s “The Mastectomy I Always Wanted.” The book was released on August 20th and is available on Amazon!

We ALL have talents and life experiences that make it possible for us to contribute to others. We can choose to care and be a helper.

Erica has the experience of losing her mother to breast cancer and is a breast cancer survivor. She is on a lifelong mission to help others who are faced with traveling the road of breast cancer. As Erica noted, [paraphrasing] “Cancer is a club no one wants to belong to, yet if needed, the club includes caring and compassionate people dedicated to helping each other.” She has dedicated her life’s work to helping others fighting cancer (a long-time Special Love board member and camp volunteer, and now Executive Director for the Pinky Swear Foundation, helping families fighting the financial strains of childhood cancer) and now courageously shares her firsthand battle with breast cancer, determined to help others become more empowered in their journey and find hope for moving forward.

Terri and I have known Erica for over 20 years. She is kind, determined, and relentlessly focused on helping others. Read her book and consider a friend taking your hand during difficult times, listening, helping, and letting you know you are not alone. You are not alone. On her website, Erica notes:

As a woman dedicated to my work and family, I’m normally quite private. Yet, my vision is to help women and caregivers facing a mastectomy to be confident in their choices, free from fear, and see a better future.

This resonates deeply with me. When our son, Ryan, was diagnosed with childhood cancer (leukemia) in 1996, Ryan, Terri, daughter Olivia, and I were thrown into the cancer community. I also lean toward being more private, but I joined Terri in our now lifelong commitment to helping others who are enduring the path of childhood cancer. Our determination is fierce, and we applaud and thank Erica for the help and hope she is bringing to others by sharing her story!

In March 2021, Terri published The Focused Fight: A Childhood Cancer Journey: From Mayhem to Miracles, with the unstoppable mission of “Helping one person, one family, at a time.” Erica, in her unique way of articulating meaningful thoughts, shared this beautiful, heartfelt quote that is included in the book:

“In a tough situation, few people wake up every morning and say, ‘I’m going to be resilient today.’  Most people under extreme stress wake up with heavy hearts but with a small quiet voice that tells them never to give up. Resilience is listening to that small inner voice and finding people and organizations to help you slowly turn up the volume.”

Upon completing Erica’s book, I paused and reflected with gratitude on her willingness to document and share her story to help others. On the resources page of her website, she shares many quotes that have inspired her. I leave you with two to consider:

“What do we live for, if not to make life less difficult for each other?

-George Eliot

“Once the storm is over, you won’t remember how you made it through. You won’t be the same person who walked in. That’s what this storm is all about.”

-Haruki Murakami

Call to action… many of us have been, or will be, touched by cancer. “The Mastectomy I Always Wanted” takes you through one person’s journey, sharing the physical and innermost mental challenges experienced. Erica shares her reality and provides actionable thoughts and tips, such as how she shared her news (“I Hate Telling You This in an Email“), “Erica Health FAQs,” and “Top Ten Tips to Prepare for a Mastectomy.” While she writes from the perspective of her experience with breast cancer, the book’s reach will benefit anyone touched by cancer. Please do yourself a favor: buy this book, read, share, and discuss it with those in your life who may benefit. Please.

Erica, congratulations on publishing your book! Thank you for the help and hope you are bringing and are going to bring to so many breast cancer patients, caregivers, medical personnel, family, and friends. Your book is a critically important resource, spoken with vulnerability and courage from your heart. Thank you!

August 13, 2019 – TwinzTalk Bill and Don Tomoff at Special Love Camp Fantastic with Erica Campbell
Sweatpants and Coffee Image – Sharing Your Story Helps Others
August 23, 2024 – Terri and Bill Tomoff with book The Mastectomy I Always Wanted

Listening: The Inspiring Impact of Kym Dakin-Neal’s Book

Be curious and open to learning. This mindset I [more] intentionally adopted over a decade ago. I have always been an avid learner and fan of personal development, yet this centered around building technology skills that would enable me to contribute meaningfully to my professional world. Through studying the work of Seth Godin and Tom Peters, I became more interested in the “soft skills” (“real skills” per Seth) that allow us to improve our ability to interact and help others.

Enter Stoicism in 2019. Stoicism is a philosophy dedicated to taking care of the mind. We often take great care in looking after our physical health, finances, home, cars, etc… but neglect how we use or develop our minds. We judge, gossip, give unsolicited opinions, get anxious, and worry about things we don’t control. Over the past five years, I have prioritized striving to use and develop my mind in healthy and productive ways. Awareness was the first step. Then, I begin working intentionally on feeding my mind with healthy behaviors.

Since 2020, I have dedicated time for:

  1. Daily reading meditation of Stoicism
  2. Being involved in a community of practice surrounded by a generous, caring, and supportive tribe.
  3. I have written daily for over three years and now contemplate, if not write daily, about personal development and memoir topics.
  4. Reading, reading, and reading various nonfiction books that spark me to deeper reflection.

Through my community of practice, I had the great pleasure of interacting with Kymberly Dakin-Neal, the author of Head, Heart, and Hands Listening in Coach Practice.

Throughout my career, I have grown to appreciate and understand the power of listening. Admittedly, I have much work to do! Kym’s book was thought-provoking and filled with real-life stories that resonated with me. The breakdown of her listening types into head, heart, and hands was insightful as I contemplated my listening type(s). My career has been in the business world of accounting and finance – I quickly identified my style as a “head” listener. Yet, I need to truly listen, and this book has inspired me to dig deeper into considering my listening styles and the styles of those I am interacting with.

I highly recommend Kym’s book to anyone looking to improve their relationships and communication ability. Self-awareness is a vital attribute we must continually work on for ourselves, and this book will inspire you to recognize the rewarding potential of being aware of your listening styles. While her book is directed at helping coaches, the truth is this book is an invaluable resource for anyone interested in being a better person, friend, partner, coworker, and community contributor.

The author reads the audible version of this book, and I especially enjoyed listening to her read the book! My journey of personal growth has evolved from developing technical skills to embracing the “soft skills” and focusing on developing the power of my mind. Through my intentional and consistent daily reading, community engagement, and continuous learning, I have learned that effective listening is critically important, and I can do work to improve my listening skills. Kym’s book, “Head, Heart, and Hands Listening in Coach Practice,” was inspiring, offering me valuable insights into different listening styles. By nurturing these skills, we can enhance our relationships, improve communication, and contribute more meaningfully to our communities and workplaces.

August 2024 – Bill Tomoff with Book Head, Heart, and Hands Listening
April 29, 2023 – Bill Tomoff and Kymberly Dakin-Neal

An AI Conversation Exploring the Power of Tacit Knowledge

This post is part 2 of 2 related to tacit knowledge. Part 1 can be accessed here: Tacit Knowledge: Embracing Your Secret Weapon in Personal and Professional Growth.

*****

When I want further insight into a topic, I have developed the practice of collaborating with ChatGPT or Claude AI (LLMs) and having a back-and-forth conversation regarding my area of interest.

Please note I am looking for “directionally accurate” insight while understanding that LLMs can hallucinate or give me inaccurate responses that agree with my suggestion. Knowing this propensity, I will ask the LLM to take a contrary position and provide help regarding where my thoughts are off base or need further clarification.

My post presented here is a dialogue I had with ChatGPT about tacit knowledge. Below are nine prompts for which I asked ChatGPT for input. I thought the overall content was informative and helpful in understanding more specifics about tacit knowledge. 

I hope you find this dialogue helpful!

Before sharing the specific ChatGPT prompts and responses, I asked Claude AI to provide a summary overview of the dialogue. I was pleased with the result and here is the edited version to inspire you to read further and consider the power of embracing tacit knowledge in your life.

Introduction to Tacit Knowledge – Collaboration with Claude AI

As explored through the below conversation with ChatGPT, tacit knowledge is a powerful force that shapes our personal and professional lives in subtle yet profound ways. It’s the unspoken wisdom we accumulate through experience, the intuitive understanding that guides our decisions, and the unique perspective that allows us to connect dots in innovative ways.

Embracing tacit knowledge means:

  1. Valuing your experiences and reflecting on them deeply
  2. Recognizing that your unique insights are invaluable assets
  3. Actively seeking diverse experiences to broaden your tacit knowledge base
  4. Understanding that collaboration and long-term relationships build shared tacit knowledge
  5. Leveraging your implicit understanding to enhance creativity and problem-solving

By consciously developing and harnessing your tacit knowledge, you unlock a wealth of potential for personal growth, professional success, and innovative thinking. It’s the key to developing a “disproportionate advantage” in your field and life.

Remember, while explicit knowledge can be easily shared and documented, it’s your tacit knowledge that can truly set you apart. Embrace continuous learning, remain curious, and never underestimate the power of your lived experiences. Your journey in developing tacit knowledge is ongoing and boundless – it can your guide to a richer, more insightful life and career.

Listing of Nine ChatGPT Prompts

  1. When coworkers work together for a long time (several years), a good working relationship enhances their collective performance. I always referred to this as “they know my work preferences and how I think.” To me, this seems like a form of tacit knowledge that benefits an organization. Am I stretching too far with the concept?
  2. Everything that ChatGPT or other LLMs generate, would be explicit knowledge?
  3. However, how a person uses explicit knowledge and the creativity it may inspire can be triggered by an individual personal or career experience is then an example of tacit knowledge potential? Am I on track here?
  4. Thank you for clarifying! Thus the more varied our learning and experiences, the greater our potential to “connect the dots” in ways others cannot do. Thus tacit knowledge improves the value we can provide using explicit knowledge?
  5. Please provide brief encouragement for people to understand the importance of personal development. The process enhances the building of tacit knowledge, which then helps broaden the reach of working with explicit knowledge and connecting dots in ways that many may not, enabling greater creativity and innovative solutions.
  6. How does personal development contribute to building tacit knowledge? I want to be sure I understand your reasoning for your response.
  7. Please challenge my thought that a wide variety of explicit knowledge helps in connecting information that helps me develop tacit knowledge. Are you comfortable this is true, or am I following an inaccurate consideration?
  8. In a blog post I am drafting, I referenced the advantages that my twin Don and I have enjoyed throughout our personal and professional lives. We simply thought, “We have built a disproportionate advantage thanks to our experiences, curiosity, and willingness to be technology early adopters.” Now that I am aware and understand tacit knowledge, I believe this is exactly what Don and I share. Would you please interpret my thoughts and add further clarification?
  9. You are an expert in personal development and the benefits of developing tacit knowledge. Please review my questions and our conversation above. Are there any additional thoughts or emphasis you would add to the discussion? Our goal is to encourage and inspire our clients to actively embrace their own personal development.

Full Dialogue with ChatGPT: Prompts and Responses

Prompt1 – Working relationship building tacit knowledge:

When coworkers work together for a long time (several years), a good working relationship enhances their collective performance. I always referred to this as “they know my work preferences and how I think.”

This seems like a form of tacit knowledge that benefits an organization. Am I stretching the concept too far?

Response1 – Working relationship building tacit knowledge:

No, you’re not stretching the concept at all. When coworkers develop a deep understanding of each other’s work preferences and thought processes, they are indeed leveraging tacit knowledge. This shared, implicit understanding enhances communication, collaboration, and efficiency, leading to improved collective performance. This form of tacit knowledge is valuable to organizations as it fosters smoother workflows and better team dynamics.

Prompt2 – LLMs only explicit knowledge:

Everything that ChatGPT or other LLMs generate would be explicit knowledge?

Response2 – LLMs only explicit knowledge:

Yes, everything that ChatGPT or other language models generate would be considered explicit knowledge. This is because the information provided can be clearly articulated, documented, and shared with others in written or verbal form. Language models like ChatGPT process and output knowledge that is structured and easily communicable, fitting the definition of explicit knowledge.

Prompt3 – Explicit knowledge expanding creativity and then tacit knowledge:

However, how a person uses explicit knowledge and the creativity it may inspire can be triggered by an individual personal or career experience is then an example of tacit knowledge potential? Am I on track here?

Response3 – Explicit knowledge expanding creativity and then tacit knowledge:

Yes, you are absolutely on track. While explicit knowledge provided by ChatGPT or other sources can be clearly articulated and shared, how a person uses this knowledge, along with the creativity it inspires, can indeed be influenced by their personal or career experiences. This application and the intuitive, experiential insights that emerge from it are examples of tacit knowledge. It reflects how individuals integrate explicit knowledge into their unique contexts and practices, leveraging their own tacit understanding to innovate and solve problems.

Prompt4 – Connecting the dots of varied explicit knowledge:

Thank you for clarifying! Thus, the more varied our learning and experiences, the greater our potential to “connect the dots” in ways others cannot. Thus, does tacit knowledge improve the value we can provide using explicit knowledge?

Response4 – Connecting the dots of varied explicit knowledge:

Exactly! The more diverse our learning and experiences, the greater our ability to “connect the dots” in unique and insightful ways. This enriched tacit knowledge enhances our capacity to apply explicit knowledge creatively and effectively, thereby increasing the value we can offer. Varied experiences and continuous learning help us develop a deeper, more nuanced understanding that allows us to leverage explicit knowledge in ways others might not, leading to innovative solutions and improved performance.

Prompt5 – Personal development to broaden tacit knowledge:

Please provide brief encouragement for people to understand the importance of personal development. The process enhances the building of tacit knowledge, which then helps broaden the reach of working with explicit knowledge and connecting dots in ways many may not, enabling greater creativity and innovative solutions.

Response5 – Personal development to broaden tacit knowledge:

Investing in personal development is crucial because it builds your tacit knowledge, enriching your ability to use explicit knowledge creatively. Expanding your experiences and learning enhances your capacity to connect the dots uniquely. This leads to greater creativity and innovative solutions, setting you apart personally and professionally. Embrace personal growth to unlock your full potential and make a lasting impact.

Prompt6 – Personal development contributing to building tacit knowledge:

How does personal development contribute to building tacit knowledge? I want to understand your reasoning for your response.

Response6 – Personal development contributing to building tacit knowledge:

Personal development contributes to building tacit knowledge through the following ways:

  1. Experience-Based Learning: Engaging in new activities and challenges allows you to gain hands-on experience, crucial for developing practical skills and insights that can’t be fully captured in written form.
  2. Reflection and Practice: Regularly reflecting on your experiences and practicing new skills helps internalize what you’ve learned, turning it into intuitive knowledge.
  3. Social Interactions: Collaborating with others, seeking mentorship, and networking expose you to diverse perspectives and approaches, enriching your understanding and problem-solving abilities.
  4. Continuous Improvement: Personal development encourages a mindset of lifelong learning and adaptability, which helps you continuously refine and expand your tacit knowledge.
  5. Real-World Application: Applying explicit knowledge in real-world situations helps bridge the gap between theory and practice, deepening your tacit understanding.

Focusing on personal development enhances one’s ability to integrate and apply knowledge uniquely and innovatively, ultimately increasing one’s effectiveness and creativity.

Prompt7 – Challenge thought that explicit knowledge helps develop tacit knowledge:

Please challenge my thought that a wide variety of explicit knowledge helps connect information that helps me develop tacit knowledge. Are you comfortable this is true, or am I following an inaccurate consideration?

Response7 – Challenge thought that explicit knowledge helps develop tacit knowledge:

Your thought that a wide variety of explicit knowledge helps connect information to develop tacit knowledge is well-founded and generally accurate. However, let’s explore a potential challenge to this idea:

Challenge:

Depth vs. Breadth: While a wide variety of explicit knowledge can provide a broad foundation, it may not always lead to deep, nuanced tacit knowledge. Tacit knowledge often requires deep immersion and repeated practice in specific areas. Therefore, spreading oneself too thin across many areas might limit the depth of tacit knowledge one can develop in any single domain.

Counterpoints to the Challenge:

  1. Interdisciplinary Insights: Even with a broad base, the ability to draw connections across disciplines can lead to unique insights and problem-solving approaches, enhancing tacit knowledge.
  2. Adaptive Expertise: A variety of explicit knowledge can foster adaptive expertise, allowing individuals to apply their knowledge flexibly across different contexts, which is a valuable aspect of tacit knowledge.
  3. Complementary Skills: Different areas of explicit knowledge can complement each other, creating a richer, more integrated understanding that enhances overall tacit knowledge.

Conclusion:

While depth in specific areas is crucial for developing profound tacit knowledge, a broad base of explicit knowledge can still significantly contribute to the ability to connect the dots and innovate. Striking a balance between depth and breadth is key to maximizing explicit and tacit knowledge development.

Prompt8 – TwinzTalk Disproportionate Advantage is Actually Tacit Knowledge:

In a blog post I am drafting, I referenced the advantages my twin Don and I have enjoyed throughout our personal and professional lives. We simply thought, “We have built a disproportionate advantage thanks to our experiences, curiosity, and willingness to be technology early adopters.

Now that I am aware and understand tacit knowledge, this is exactly what Don and I share. Would you please interpret my thoughts and add further clarification?

Response8 – TwinzTalk Disproportionate Advantage is Actually Tacit Knowledge:

Certainly! Here’s an interpretation of your thoughts, integrating the concept of tacit knowledge and providing further clarification:

My twin Don and I have enjoyed unique advantages throughout our personal and professional lives. We often reflected, “We have built a disproportionate advantage thanks to our experiences, curiosity, and willingness to be technology early adopters.” This advantage is deeply rooted in the tacit knowledge we’ve developed together.

Tacit knowledge refers to the intuitive, experience-based insights and skills that are difficult to articulate but are incredibly valuable. Our shared experiences, from tackling challenges to exploring new technologies, have fostered a deep, implicit understanding between us. This tacit knowledge enhances our ability to:

  1. Innovate: Our curiosity and early adoption of technology have allowed us to stay ahead of trends, adapt quickly, and find creative solutions that others might not see.
  2. Collaborate: Our strong, intuitive bond as twins allows us to anticipate each other’s thoughts and actions, leading to seamless collaboration and effective teamwork.
  3. Problem-Solve: Years of shared experiences have equipped us with a unique perspective on tackling problems, enabling us to draw from a rich pool of personal insights and practical know-how.

We’ve expanded our tacit knowledge by continuously nurturing our curiosity and embracing new technologies, creating a significant competitive edge. This shared tacit knowledge isn’t just a product of our skills but a synergistic outcome of our twin bonds, experiences, and mutual growth.

This clarification emphasizes how your shared experiences and behaviors have contributed to developing valuable tacit knowledge and enhancing your personal and professional capabilities.

Prompt9 – Inquire to ChatGPT – any additional thoughts or emphasis:

You are an expert in personal development and the benefits of developing tacit knowledge.

Please review my questions and our conversation above. Are there any additional thoughts or emphasis you would add to the discussion? Our goal is to encourage and inspire our clients to actively embrace their own personal development.

Response9 – Inquire to ChatGPT – any additional thoughts or emphasis:

Your discussion on the interplay between tacit and explicit knowledge in personal development is thorough and insightful. However, there are a few additional thoughts and areas of emphasis that could further enrich the conversation and inspire your clients:

1. The Power of Reflection

  • Emphasis: Encourage clients to regularly reflect on their experiences, as reflection is a critical practice for converting experiences into tacit knowledge. By analyzing successes and failures, clients can deepen their understanding and internalize lessons that enhance their intuitive decision-making and problem-solving abilities.
  • Actionable Tip: Suggest keeping a reflective journal where they note key experiences, what they learned, and how they felt. This practice not only builds tacit knowledge but also fosters self-awareness.

2. Learning Through Social Interaction

  • Emphasis: Highlight the importance of learning from others. Tacit knowledge is often transferred through mentorship, collaboration, and informal discussions. Encourage clients to seek out mentors, participate in professional networks, and engage in meaningful conversations with peers.
  • Actionable Tip: Recommend joining or forming mastermind groups or professional communities where members regularly share experiences and insights. This can accelerate the development of tacit knowledge through shared learning.

3. The Role of Curiosity in Tacit Knowledge Development

  • Emphasis: Curiosity is a driving force behind personal development and the accumulation of tacit knowledge. Clients who actively seek out new experiences, ask questions, and explore unfamiliar territories are more likely to develop a rich reservoir of tacit knowledge that fuels innovation and creativity.
  • Actionable Tip: Encourage clients to set aside regular time for exploring new topics, skills, or industries outside their immediate field. This can lead to unexpected connections and insights that enhance both their tacit and explicit knowledge.

4. Balancing Depth and Breadth

  • Emphasis: While broad knowledge is important, emphasize the need for clients to develop deep expertise in specific areas. A balanced approach allows them to apply explicit knowledge effectively while drawing on deep, tacit insights in their areas of expertise.
  • Actionable Tip: Help clients identify key areas where they can deepen their knowledge and skills while encouraging them to explore diverse fields. This balance can be a cornerstone of their personal development strategy.

5. The Continuous Nature of Personal Development

  • Emphasis: Stress that personal development and the growth of tacit knowledge is an ongoing journey, not a destination. Encourage clients to view every experience as an opportunity to learn and grow and to embrace change as a catalyst for development.
  • Actionable Tip: Suggest that clients set long-term personal development goals and revisit them regularly, adjusting as they grow and their understanding of themselves deepens.

6. Tapping Into Tacit Knowledge for Innovation

  • Emphasis: Reinforce the idea that tacit knowledge is a key driver of innovation. The more clients develop their tacit knowledge, the better they will be at developing creative solutions and connecting disparate ideas in ways others might not.
  • Actionable Tip: Encourage clients to engage in creative problem-solving exercises, like brainstorming sessions or design thinking workshops, where they can practice applying their tacit knowledge in innovative ways.

Conclusion:

By embracing personal development and understanding the role of tacit knowledge, your clients can unlock deeper levels of creativity, insight, and professional effectiveness. Encourage them to actively cultivate experiences, relationships, and practices that foster the growth of tacit knowledge alongside their explicit knowledge to truly maximize their potential.

Through my conversation with ChatGPT, I hope you are inspired to develop your tacit knowledge throughout your life. Stay aware and curious, and keep learning!

July 2024 – Tanmay Vora’s Sketchnote – Explicit and Tacit Knowledge
Dall-E #TwinzTalk Brainstorming

Tacit Knowledge: Embracing Your Secret Weapon in Personal and Professional Growth

This post is part 1 of 2 related to tacit knowledge. Part 2 can be accessed here: An AI Conversation Exploring the Power of Tacit Knowledge.

*****

A theme that #TwinzTalk Don and I frequently touch on is the importance of giving yourself time and space to be aware of nuances in areas of importance to you. Notice something, sit with it, and ask yourself, “How might this impact my world?” Particularly in professional environments, it is too easy to be consumed with urgent matters all day, every day, and our actions become rote and automatic without giving much thought. We must be aware and catch ourselves when this is happening.

My weekend reading included a July 18, 2024, blog post by Tanmay Vora, The Iceberg of Organizational Knowledge: How to Unlock Tacit Knowledge.

Tacit knowledge.

While I am aware and believe in the build-up of [difficult to replace] knowledge based on years of experience, Tanmay’s blog post and visual sketchnote explained tacit knowledge, and this term articulated beautifully what I felt has been a strength for Don and me throughout our careers. We all have tacit knowledge, yet the key is understanding and appreciating where we gain strength to help our lives and others. Don’t take for granted the gift of experience, as it contributes to tacit knowledge that is unique to you.

Before diving into Tanmay’s blog post, I asked ChatGPT to provide a 50-word description of tacit knowledge:

“Tacit knowledge is personal, experience-based knowledge that’s hard to formalize and communicate. It includes intuitive skills, insights, and know-how gained through practice and social interactions, often unique to individuals and crucial for innovation and problem-solving.”

Below, I will share highlights from Tanmay’s blog and then present my further thoughts about tacit knowledge in personal development—beyond the resume (which is explicit knowledge).

Building from an original post from Nick Milton and an insightful share from Helen Bevan, Tanmay created his blog post and included a thought-provoking sketchnote.

Nick Milton’s post “Why you can’t solve knowledge problems with information tools alone” noted:

“Firstly much of the knowledge of the organisation is never codified as information. People know more than they can tell, and tell more than they can write. Maybe as much as 80% of the knowledge in an organisation is undocumented, and can only be accessed through networks, communities of practice, and conversational processes such as Peer Assist and Knowledge Exchange. Information tools leave this knowledge untouched.”

“Finally, many of the knowledge problems are cultural. People are incentivised to rush on to the next job rather than to spend time reflecting on lessons, no matter how important. They may not want to share knowledge, as they feel this knowledge is better kept to themselves in order to build their in-house status and value. People suffer from “not invented here” syndrome which leads them to prefer to reinvent than to reuse. There is no point in organising your project information if people do not want to seek for knowledge, and would not use it if they found it. I often use the analogy of teaching your child to read. The first thing you do is instil a love of books, so the child is eager for stories. Afterwards you can organise the book collection, but that comes later. Firstly we need the hunger for stories. Similarly we need to instil a hunger for knowledge as one of the first steps in KM, before organisation can be helpful.”

Up to 80% of organisational knowledge is tacit and undocumented. This observation was the highlight of Helen’s share on LinkedIn and led to Tanmay’s blog post. When I read his post, I could not stop contemplating the concept (and compelling value) of tacit knowledge! Tanmay notes:

“The hidden treasure of organizational knowledge is tacit knowledge that is deeply rooted in people, their experiences, skills, insights and judgements. Tacit knowledge doesn’t come to the fore easily because it resides in the minds of people. How to react to a specific situation? How to connect seemingly discrete dots? That’s all tacit and invaluable at the same time. Unlocking tacit knowledge is how organizations break past their internal barriers to improve and innovate.”

The sharing of tacit knowledge requires a strong culture. If an organization has high turnover or coworkers who don’t work well together, tacit knowledge will reside within individual workers (protecting their “value” by not generously sharing with their coworkers) or leave the organization through employee attrition. Let this thought sink in. In some organizations, how often does senior management take the perspective that workers are replaceable, not understanding the tacit knowledge that is being lost?

Tacit knowledge in personal development is the noodle I wrestled with all weekend and early this week. In collaboration with ChatGPT, I gained insight that deepened my curiosity. Please understand I was seeking “directionally accurate” information that could keep me thinking down the path of tacit knowledge present in my and Don’s lives when we were unaware of the concept of tacit knowledge. We simply thought, “We have built a disproportionate advantage thanks to our experiences, curiosity, and willingness to be technology early adopters.

A second blessing in my career was having the privilege of years-long relationships with co-workers that greatly enhanced our professional value to each other and the enhanced performance we could bring to benefit the organization. Now I realize we were leaning into tacit knowledge!

Tacit knowledge represents a vast and valuable resource within organizations and individuals. It is the uncodified wisdom gained through experience, intuition, and practice that often drives innovation and problem-solving. Recognizing the importance of tacit knowledge is the first step in harnessing its power.

In my next post, I will explore cultivating and enhancing our tacit knowledge through intentional personal development practices. Please follow my curiosity in a dialogue with ChatGPT as I seek clarity on how our dedication to personal development can help us develop greater tacit knowledge and increase our value to the world. Let’s turn tacit knowledge into a powerful personal and professional growth tool.

June 26, 2024 | Don and Bill Tomoff at Maryland Government Finance Officers Association Conference
July 2024 – Tanmay Vora’s Sketchnote – Explicit and Tacit Knowledge