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The Self-Fulfilling Prophecy of Social Media Optimism: Celebrating Rajesh Setty – A Story of Connection and Growth

Summary – Collaboration with Claude AI

Social media often gets a bad rap, but my twin Don and I have discovered its immense potential for learning, connection, and personal growth. As James Clear recently noted, we experience what we expect to see – and our optimistic approach to social media since 2010 has proven remarkably rewarding.

One shining example is Rajesh Setty, whom I discovered in 2020 through a mutual connection, Tanmay Vora. Rajesh embodies what’s best about social media – he’s a prolific author, entrepreneur, and wisdom-sharer who believes success and fulfillment come from generosity and helping others. While we’ve never met in person, his daily insights on LinkedIn have become a source of inspiration and growth.

We view Rajesh as a “possibility trafficker” who, through generosity and kindness, plants seeds of opportunity and progress rather than dwelling on problems. His background includes founding multiple companies, writing 18 books, and creating thousands of “Napkinsights” – bite-sized wisdom that fits on a napkin.

Rajesh is one shining example of where social media has exceeded our early expectations from 2010, proving that with the right mindset, these platforms can be powerful tools for connection, personal development and meaningful relationships.

Full Original Writing

Don and I have relished using social media for learning, helping others, engagement, and connection. As James Clear noted in his weekly 3-2-1 Newsletter from October 31, 2024, you will experience what you expect to see.

“If you look for evidence that people are conspiring to hold you back and the world is working against you, then it will take you no time at all to find precisely that.

If you expect to encounter helpful people and experience a world that is working with you, then you find plenty of evidence to support that view as well.

The raw material for a sweet life or a bitter life is always there. The story you emphasize is the one you notice.”

Around 2010, we sensed that social media had the potential to positively impact our lives thanks to the ability to connect online with people around the world. We could not understand the depth or potential we would experience over the next 14 years. Yet, our sense of going forward with a mindset of possibility and “people are good” ultimately became a self-fulfilling prophecy. We saw an opportunity to learn from and help others, and we leaned into gently moving forward as we figured out the nuances of the new world we now had at our fingertips.

Today, I am shining the light on and celebrating a connection who is an incredibly caring and inspiring human being. We have not met in person, but his wisdom, consistent generosity, and desire to help others grow are an example and standard Don and I look up to. This person is Rajesh Setty. He leads with tremendous compassion and care for helping others.

Soon after the pandemic started in March 2020, I discovered Rajesh when he was working on his book Six Foot World. After seeing a post I shared on Twitter, another connection, Tanmay Vora, sent me a direct message, sharing that Rajesh was his friend and mentor. His encouragement led me to more actively follow Rajesh, and I have found Rajesh to be a genius thinker who believes success and fulfillment are tied to our willingness to be generous, kind, and helpful to others. This is a beautiful example of how social media can work, connecting people for genuine learning and connection!

Who is Rajesh? Please check out his “About” bio on LinkedIn for his background, but here is a portion of his highlights:

“My passion is to bring good and game-changing ideas to life with love.

My heart sings when an idea in my world comes to life that makes the world outside a better place to live. It could be a startup, a book, a framework, a speech, a course or a work of art – I have experimented with all of them. I have failed a LOT of times, learned from every single one of those failures and, because of that, I have also succeeded a few times on all the categories.

Starting 2000, I have been part of the founding teams of several companies (10x) in the technology and publishing space. Couple of them have got an exit, couple of them have reached the startup graveyard and the rest are making progress. The latest venture Audvisor (www.audvisor.com) is a mobile audio streaming app for micro-podcasts from over 125 world-class experts. We have over 3,000 micro-podcasts on more than a dozen topics on personal and professional growth.

Starting 1983, I have written and published several books (18x) with my first book published at the age of thirteen. Books include four murder mysteries, a collection of poems, a book on mathematics, several business books and two books on how to make people think. I also maintain a blog with close to 2,000 blog posts and have contributed to Huffington Post, VentureBeat, Sandhill.com, Yourstory.com and Salesforce.com.

Starting 2016, I have created around 2500 Napkinsights ( Napkinsight = an insight that can fit on a paper napkin ). i have also created a box of 101 uniquely designed thank you cards, two playing card decks where every card has a mini saga (a story in exactly 50 words each) and more.”

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Rajesh shares much of his content on LinkedIn and has created a historical log of his posts called “Thinking in Progress: Rajesh Setty’s writings on LinkedIn.“

I look forward to Rajesh’s daily drop of wisdom and encouragement. A recent share on October 30, 2024 is a beautiful example to share [Bold emphasis is mine]:

Beware of “Problem Traffickers” and Embrace “Possibility Traffickers”

We all know drug trafficking is harmful, but there’s a less obvious form of trafficking that can be just as toxic: problem trafficking. These individuals constantly introduce problems into your mind space—problems you can’t solve and they aren’t solving either. They insist on making these issues a focal point of your attention and demand your engagement, often using guilt or virtue signaling to keep you invested. This form of mental hijacking wastes your precious time and energy, leaving you distracted from addressing meaningful challenges where you can actually make a difference.

“Problem traffickers” excel at framing every discussion around why a particular problem needs urgent attention. They pull you into circular debates or endless analysis, preventing you from taking decisive action on issues within your control. It’s not that the problems they raise are entirely irrelevant, but their intention is not to solve them—just to endlessly discuss and amplify them. This not only drains your energy but also erodes your sense of agency over time.

On the flip side, there’s a small group of rare and valuable people known as “possibility traffickers.” These individuals are intentional about planting seeds of opportunity and progress. They are the ones who inspire action by focusing on what’s possible rather than what’s broken. Possibility traffickers don’t ignore problems; instead, they reframe them into opportunities for growth and improvement. Their presence is energizing and transformative, shifting your mindset towards constructive thinking.

Cherish those few “possibility traffickers” in your life—they are the people who help you see beyond limitations and encourage you to pursue meaningful change. They are the true catalysts for growth and progress in a world crowded with distractions.

Rajesh is most definitely a “possibility trafficker!”

Thank you, Rajesh, for consistently embodying what generosity and wisdom-sharing can look like online and in real life. Your insights, thought-provoking wisdom, and genuine desire to help others grow have created ripples of positive impact. You are showing that world that social media can be a powerful force for good when approached with intention and kindness. For anyone seeking to grow personally and professionally, Don and I strongly encourage you to follow Rajesh and explore his extensive body of work. His example highlights what is possible, reminding us that generously sharing our gifts with others can be transformative. Believe.

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To learn more about Rajesh, below are several resources that I have shared often. Follow his content for guaranteed inspiration, perspective-shifting, and personal growth if you embrace his encouragement. I hope you find his insights as valuable as Don and I do!

  1. Website – https://rajeshsetty.com/
  2. LinkedIn – https://www.linkedin.com/in/rajesh301/
  3. Skip Lineberg‘s The Main Thing podcast:
  4. Rajesh’s newest book ‘Unshaken.’ See Advance praise below, from two of my favorite authors (Seth Godin and Tom Peters)!
  5. For a complete list of Rajesh’s wisdom shared on LinkedIn, bookmark this link in your web browser – Thinking in Progress
  6. A talk about Growing and Changing the World One Thank You at a Time. A sentiment he shares is now one I reflect on often – “A life-changing gift deserves a lifetime of gratitude.” Any success in my life has resulted from help from others, and I am now very intentional to be grateful and express my appreciation for others and the help that has come through my life.
  7. Regarding the use of social media, Rajesh reminds us that whether we actively choose (or not) to have a presence on social media, we are making a choice. Often, before a person meets you in real life, they will search for you on the internet. What impression do you make before any IRL meeting? This impression is what Rajesh refers to as The Zero-eth Impression.
  8. I purchased Rajesh’s coffee table book, Napkinsights, in 2023. This book is an inspiring conversation starter.
  9. I purchased and completed Rajesh’s course The Right Hustle: Fine-tuning the Art of Moving the Needle in 2022. The course was tremendous, and I believe everyone can benefit personally and professionally from his ideas. I highly recommend attending this course—and then revisiting it over and over, thanks to the lifetime access that comes with the purchase!
2024 | Bill and Don Tomoff with Napkinsights Coffee Table Book
November 2023 | Napkinsights book by Rajesh Setty

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Book‘Unshaken’ Advance praise:

Seth Godin

Author of This is Marketing

“Here’s my endorsement: ‘I started reading and couldn’t stop. Elaboration: I’ve read scores of thriller blurbs which say ‘Unputdownable.’ I don’t think I had ever experienced literal unputdownableism until I read Raj’s book. I didn’t ‘learn from’ UNSHAKEN. What happened was that I was deeply affected. It caused reflection and smiles and frowns and discomfort and comfort. That’s the greatest possible praise, right?”

Tom Peters

Author of The Excellence Dividend and many other bestsellers

“‘Unshaken’ is Rajesh’s unwillingness to be defeated. Faced with serious challenges, he still has the grace to take it on the chin. It is nothing short of inspiring to see Rajesh turning problems into opportunities, and in the process, give us the simplest lesson of all. No matter what, keep moving.”

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Growing and Changing the World One Thank You at a Time (21 minutes)

At about 4:30, don’t miss “Life-changing gifts deserve a lifetime of gratitude.”

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The Zero-eth Impression (5 minutes)

Visual | Rajesh Setty Zero-eth Impression
November 2024 | Rajesh Setty on LinkedIn
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The Eye of the Tiger: A Tale of Twin Brothers and One Unforgettable Marathon

Please note that this document results from a discussion between Bill and Don Tomoff and an iterative approach to using AI Large Language Models (LLMs) through original writing and answering a thorough 35-question deep dive Q&A to help provide greater insight into the twins’ efforts toward their 1983 Revco-Cleveland Marathon. This final result is a collaboration with Claude AI.

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NotebookLM Audio Link (10 minutes)

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Key Takeaways

1. The Power of Shared Goals

The unique dynamic of being twins created an unparalleled training advantage. Living together and working similar schedules, Bill and Don created a natural accountability system that enhanced their preparation. Their shared commitment amplified their efforts, demonstrating how having the right training partner can multiply success.

2. Preparation Meets Opportunity

The brothers’ success wasn’t just about race day performance—it was the culmination of years of disciplined training, including their college running experience in the hilly terrain of Athens, Ohio. When perfect weather conditions arrived on race day, they were ready to capitalize on the opportunity because of their thorough years of preparation and experience.

3. The Value of Experience

Having completed multiple previous marathons, both brothers brought valuable knowledge to their approach. Bill’s consistent finishes and Don’s learning experiences from DNFs contributed to their strategic wisdom. They understood the importance of pacing, hydration, and mental preparation—crucial in their peak performance.

4. Strategic Patience

Their race execution demonstrated the importance of disciplined pacing and strategic patience. Targeting negative splits and maintaining steady communication throughout the race showed how controlling early enthusiasm can lead to stronger finishing performances. Their ability to run together for 23 miles exemplified this strategic approach.

5. The Impact of Support Systems

Family, friends, and colleagues played crucial roles in their success. From pre-race family dinners to race-day supporters along the course to professional recognition afterward, their achievement was enhanced by a community that understood and celebrated their efforts. This highlights how personal achievements often rely on a broader support network.

6. The Role of Timing in Life

At age 24, the twins recognized and seized an opportune moment—when they had the freedom to dedicate themselves fully to training while building their professional careers. This teaches the importance of recognizing and maximizing such windows of opportunity.

7. Transferable Skills

The discipline and resilience developed through their running journey transferred directly to their professional lives and personal challenges. The “I can do hard things” mindset they developed proved valuable in their accounting careers and in facing life’s unexpected challenges, such as Bill’s son Ryan’s battle with cancer.

8. The Power of Incremental Progress

Don’s journey from a high school pole vaulter to running a 2:30:34 marathon demonstrates how consistent effort and gradual improvement can lead to remarkable achievements. His seven-minute improvement in the marathon shows that significant breakthroughs are possible through dedicated training.

9. Mental Toughness

Their ability to maintain focus and execution during the crucial final miles of the marathon, especially after separating at mile 23, demonstrated the mental fortitude they had developed. This mental toughness, forged through years of training and competition, proved valuable beyond their running careers.

10. The Legacy of Achievement

Their performance that day created a lasting legacy that continues to inspire. The achievement wasn’t just about the times they ran—it was about the broader lesson that ambitious goals can be achieved with proper preparation, unwavering dedication, and strong support. Their story demonstrates how a single day of excellence can provide inspiration and lessons for decades.

These takeaways illustrate that the 1983 Revco-Cleveland Marathon was more than just a race—a culmination of preparation, partnership, and perseverance that yielded lessons far beyond the finish line. The Tomoff twins’ experience shows how athletic achievements can provide a foundation for success in all areas of life while highlighting the unique advantages of having a twin brother as a training partner and the importance of a robust support system in achieving ambitious goals.

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May 15, 1983 | Revco-Cleveland Marathon | Bill and Don Tomoff

Complete Document

On a cool, drizzly morning in May 1983, twin brothers Bill and Don Tomoff stood at the starting line of the Revco-Cleveland Marathon, their hearts pounding with anticipation. The familiar opening riffs of Survivor’s “Eye of the Tiger” still echoed in their minds from their pre-dawn preparation ritual. Neither brother knew it then, but they were about to experience a defining moment of their competitive running careers—supported by a network of family and friends who had been integral to their journey.

Early Foundations

The Tomoff twins brought unique strengths to their running partnership. In high school, Bill had distinguished himself as an exceptional distance runner, ranking seventh in Ohio in the two-mile run and finishing 31st at the state cross-country meet. His school records in the mile (4:28.9) and two-mile (9:31.5) stood as a testament to his early promise. Don, meanwhile, had pursued a more diverse athletic path, balancing cross-country with pole vaulting during track season. Despite splitting his focus, he consistently performed well, often finishing as the second man on their seven-man varsity team and securing 15th place in the Southwest Conference meet while Bill finished fourth.

Their paths briefly diverged in college when Don initially attended Ohio State University before transferring to Ohio University. NCAA regulations in the 1970s required him to sit out a year from competition after the transfer, though he continued training with the team. During his senior year at OU, Don achieved modest but well-earned success, and in the two years following graduation, he began to come into his own as a distance runner. While he never quite caught up to Bill in road races or marathons, the gap between them had significantly narrowed—a testament to his determination and growth as an athlete.

The Path to the Starting Line

The journey to this pivotal race began a year earlier when Bill completed the 1982 Revco-Cleveland Marathon in 2:30:55. Missing the sub-2:30 mark by less than a minute sparked a fire within him. “Next year, I am going to break 2 hours and 30 minutes!” became more than just a goal—it became an obsession that would shape the next twelve months of both brothers’ lives.

At 24, the Tomoff twins were uniquely positioned to chase this ambitious target. Fresh out of Ohio University with business degrees, they both worked in Big Eight public accounting firms. While their professional careers were demanding, they were still unencumbered by family commitments or other obligations that might have divided their focus. This freedom, combined with their shared living arrangement and identical work schedules, created an ideal environment for serious training.

The Training Regimen

The twins’ preparation for the marathon was comprehensive and disciplined. They initiated a more structured training schedule about ten weeks before race day, targeting 70 miles per week. However, their actual mileage often fluctuated between 60 and 80 miles depending on the week’s demands. Rather than taking complete rest days, they opted for light runs to maintain their rhythm and keep their legs active.

Their training incorporated a mix of longer runs for endurance building and up-tempo and fartlek sessions to vary the pace and incorporate speed. The schedule was designed to build not just mileage but quality in their running. During the busy season at their accounting firms, when they sometimes wouldn’t get home until after 9:00 PM, they still made sure to fit in their runs, even if abbreviated.

The hilly terrain around Athens, Ohio, where they had trained during their college years, had built a foundation of strength that would serve them well on Cleveland’s flat course. While many runners sought flat courses to qualify for Boston, the Tomoff twins knew their hill-trained legs would give them an advantage in maintaining pace over 26.2 miles.

Nutrition and Lifestyle

At 24 years old, their approach to nutrition was straightforward—they ate when hungry, fueling their high-mileage training without overthinking the details. Looking back, they recognize that they might have unlocked even more potential with a more structured approach to nutrition and recovery. However, their youth and natural energy served them well, allowing them to maintain their demanding training and work schedule.

Pre-Race Preparation

The evening before the race followed a familiar pattern: a family gathering for a carb-loading dinner featuring lasagna. This tradition provided physical preparation and a moment of relaxation and connection before the challenge ahead.

Race day began at 5:00 AM, with their signature ritual of playing “Eye of the Tiger.” The song, which had become their anthem during training, now focused their minds on the task ahead. The three-hour window before the 8:00 AM start gave them ample time to prepare physically and mentally. The quiet drive downtown that Sunday morning took only 20 to 30 minutes, but they allowed extra time to ensure a relaxed preparation at the start area.

Race Day Support

The Revco-Cleveland Marathon had evolved into a family tradition, drawing supporters who understood the magnitude of what the twins were attempting. Each year, loved ones would gather along the course, creating islands of encouragement that helped carry the brothers through the challenging miles. Their sister Billie had even ridden her bike alongside them for entire marathons in previous years, providing companionship and moral support that made the miles seem shorter.

The twins’ support system extended beyond family. Friends and former teammates who understood the demands of distance running came out to cheer them on, creating an atmosphere of shared excitement and anticipation. These supporters lined the streets of Cleveland, particularly along Euclid Avenue, during the final mile, adding an electric energy to the race’s conclusion.

The Race Strategy

Having completed ten previous marathons each, the brothers brought considerable experience to their race strategy. Bill had successfully finished his previous attempts, while Don had learned valuable lessons from a couple of DNFs (Did Not Finish). Their plan was methodical: maintain open communication in the early miles, discuss pace and strategy while taking advantage of every hydration station, and alternate between water and Gatorade.

The goal was to run negative splits—completing the race’s second half faster than the first. This ambitious strategy required patience and discipline, especially in the early miles when fresh legs and race-day adrenaline could tempt them to push too hard too soon.

The Race Unfolds

As the race began, perfect conditions prevailed—cool and damp, ideal for marathon running. The familiar landmarks of their hometown course rolled by: Lake Road through Rocky River and Bay Village, the Detroit-Superior Bridge, and the streets of downtown Cleveland. The first half went according to plan, with the twins crossing the halfway point at 1:14:40, on target for their goal.

For 23 miles, they ran shoulder to shoulder, their synchronized footfalls a testament to years of training together. Their communication remained steady, though it became more focused as the miles accumulated. They knew they had no margin for error if they wanted to break 2:30.

Then, at mile 23, came the pivotal moment. “I have to back this pace down a bit,” Don said. Bill’s response was immediate and focused: “We have no room to spare to bring this home under 2:30.” With those words, the brothers separated, each running their separate race to the finish.

The Final Push

The crowd’s energy intensified as Bill approached the finish line on East 22nd Street. Among the cheering supporters, he heard a familiar voice. His college friend Bob Mirth called out, “You’ve come too far now—kick it into the finish!” That encouragement, from someone who deeply understood the moment’s significance, provided the final surge of energy Bill needed.

Bill crossed the finish line at 2:29:48, achieving his dream of breaking 2:30. Just 46 seconds later, Don finished at 2:30:34, demolishing his previous personal best by approximately seven minutes. It was a stunning achievement for both brothers—Bill had shaved 1:07 off his previous best, while Don had improved by nearly seven minutes.

Professional Recognition

The following Monday at Coopers & Lybrand, Bill received an unexpected phone call from Bill Reidy, a long-time partner. Reidy, a runner himself, called specifically to congratulate Bill on his performance. This recognition from a respected senior partner, someone who truly understood the magnitude of their achievement, added another layer of satisfaction to their accomplishment. It demonstrated how their discipline and dedication to running were noticed and valued even in their professional lives.

Looking Forward

The success of the 1983 Revco-Cleveland Marathon had an unexpected bonus for Bill—his sub-2:30 time guaranteed his acceptance into the New York City Marathon that October, adding another significant chapter to his running journey. However, both brothers were beginning to transition their focus to their professional careers fully. While running remained a passion, their competitive racing careers were entering their final phase.

Legacy

The 1983 Revco-Cleveland Marathon became more than just another race for the Tomoff twins. It was a testament to the power of shared dedication, disciplined preparation, and unwavering support—not just from each other but their entire network of family, friends, and colleagues. The experience reinforced their belief that “I can do hard things,” a mindset that would serve them well throughout their lives and careers.

This mindset proved particularly valuable in later years, especially when Bill’s son Ryan was diagnosed with childhood cancer at age two. The resilience and “one day at a time” approach learned through running helped the family face this challenge, as Ryan survived cancer five times over the next 28 years.

The lessons learned through running—particularly about preparation and perseverance—proved invaluable in their professional lives. The ability to stay calm and focused under pressure, developed through years of competitive running, became a crucial asset in their demanding accounting careers. The brothers realized their athletic background had taught them invaluable life lessons about enduring challenging moments, digging deep when things get hard, and maintaining a relentless learning mindset.

More than four decades later, the legend of that cool May morning continues to grow in the brothers’ memories. What seemed at the time like just another day of competition has become a touchstone moment—a perfect confluence of preparation, execution, and support that produced their finest marathon performances.

Bob Mirth’s tragic death in 1991, struck by a drunk driver while returning home from a marathon, adds a bittersweet note to the memory. His encouraging words at the finish line remain a poignant reminder of the power of friendship and support in achieving life’s most challenging goals.

The Eye of the Tiger still burns bright in their memories, a reminder of what can be achieved when dedication meets opportunity, when preparation meets perfect conditions, and when two brothers, supported by a community of family and friends, push each other to reach their absolute best.

For Bill and Don Tomoff, the 1983 Revco-Cleveland Marathon stands as more than just their fastest race—it represents the pinnacle of what they could achieve together, a testament to the unique advantage of having a twin brother as a training partner, and a reminder that with proper preparation, unwavering dedication, and the support of those who believe in you, dreams can become reality.

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More Than a Match: Two Decades of Life, Love, and Gratitude After Bone Marrow Transplant

November 3, 2004 – a day our family will never forget. Duke University Medical Center at 7:45 PM – Ryan Tomoff begin receiving his bone marrow transplant, thanks to the selfless contribution of a donor in the Be The Match Registry (now known as NMDP – National Marrow Donor Program).

November 3, 2004 | Ryan Tomoff Transplant Day | Terri, Olivia, Ryan, and Bill

Today, November 3, 2024, our family has the gift of celebrating Ryan’s 20th anniversary since receiving his transplant. Scott Harris, the donor later identified, and we all met on November 4, 2005!

November 4, 2005 | Ryan Tomoff meets donor Scott Harris

Reflecting back, the emotions are overwhelming for the care, compassion, and kindness, received by Ryan and our family. Scott Harris and everyone involved with Ryan’s journey is proof that everyone matters. Everyone makes a difference. On that 2004 morning in New Jersey, Scott went to a hospital to have his bone marrow harvested and sent to Duke. He and we knew none of the details – as 10-year old Ryan and our family waited anxiously in the hospital praying that all the logistics would go as planned.

20 years later, the emotions feel as if this was yesterday. Scott, thank you for your gift of life to Ryan. Our family is grateful for you, the decision you made to contribute, your wife Sarah, and all who supported you in your journey. We are blessed for the gift of life, and we live to pay forward the example of your selfless choice to donate your bone marrow to a stranger. May your action forever inspire others.

Calls to action:

  1. PLEASE join the NMDP registry. YOU may be a lifesaving match for someone!
  2. Who can you thank today for being a gift in your life? Thank and help someone today!

In March 2021, Terri Tomoff wrote her memoir, The Focused Fight: A Childhood Cancer Journey From Mayhem to Miracles, of Ryan and our family’s journey through Ryan’s cancer experiences. The memoir kindle and paperback can be found on Amazon and audio on Spotify or Apple podcasts.

November 3, 2004 | Ryan Tomoff Transplant Day | Family with Dr. Vinod Prasad
November 3, 2004 | Ryan Tomoff Transplant Day | Family with Nurse Donna Currie
November 26, 2004 | Ryan Tomoff Post Transplant | Ryan and Dr. Aziza Shad
November 4, 2005 | Tomoff Family at Party for Life Donor Meeting | New York City
November 3, 2004 | Ryan Tomoff Transplant Day Certificate
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The Art of Noticing: Celebrating Unsung Heroes in Our Daily Lives

Summary – Collaboration with Claude AI

In this post, I reflect on my year-long journey of daily intentional reviews, a practice I started on October 10, 2023. I’ve noticed a significant enhancement in my life appreciation by documenting five key areas daily. One area highlights helping others and shining a light on goodness. I feel more attuned to positive experiences that might have previously gone unnoticed.

I share two recent heartwarming encounters from a family trip to Kentucky and Ohio. The first occurred at KOI Express in Frankfort, Kentucky, where exceptional customer service prompted me to send a thank-you note. The second was at Home2 Suites By Hilton in Grove City, Ohio, where I acknowledged Bonnie, a breakfast attendant, for her outstanding efforts.

These experiences reinforce my belief in the power of recognizing and celebrating everyday kindness. By changing how we view life, we change our life itself. I encourage readers to prioritize daily acts of kindness and appreciation, emphasizing that even small gestures can create a ripple effect of positivity in the world. Who will you thank or lift up today?

Full Original Writing

Excellence and kindness. Help others and shine the light on the good in our world!

“Do your little bit of good where you are; it’s those little bits of good put together that overwhelm the world.”

-Desmond Tutu

In a January 28, 2024, blog post, “Cultivating Contentment: The Potential of Intentional Daily Reviews,” I wrote about my initiative of prioritizing time each day to complete a handwritten index card where I intentionally reflected on five areas where I wanted to ensure I contemplated during my daily activities. Reflecting briefly and documenting with a pen and index card helped me internalize my day, appreciate it, and leave a brief trail of highlights. On October 10, 2024, I will celebrate one year of this daily process!

Because of my deliberate effort to highlight thoughts daily, I have noticed that my life is enhanced because I am actively working on appreciating each day and taking in experiences that in the past might have “slipped by me” in the rush of the day. My five areas, as shared in the blog post above, are:

  1. Win
  2. Gratitude
  3. Stress or Tension
  4. Help Others/Shine the Light
  5. Activity/Personal Development

In this post, I will share two recent heartwarming experiences that fall under the category “Help Others/Shine the Light.” Inspired by Daniel Burns (KindLoook), Bruce Kasanoff (Help this person…), and Leanne Gordon (Thank you for…), I gain joy and fulfillment in approaching each day dedicated to looking for the good in humankind. I strive to participate in, recognize, and celebrate the kindness that essentially goes unappreciated as many of us rush through our days and only stop to acknowledge when experiences are unfavorable. One moment, one interaction, one note at a time, I will prioritize the time to appreciate and acknowledge others. While I cannot change the world, I might change someone’s day for the better. And for sure, I am changing my day and life! If we change the lens of how we view life, we change our life.

Recently, we took a family trip to Frankfort, Louisville, and Grove City, Ohio. We visited bourbon distilleries in Kentucky and then attended a family wedding in Ohio! It was an active and fun-filled six days. While I did no formal writing each day, I always looked for people bringing good to the world. The process of being aware of moments of kindness brings me joy.

September 25, 2024 | Mark and Linda Misencik with Terri, Bill and Ryan Tomoff | Buffalo Trace Distillery
September 26, 2024 | Ryan Tomoff at Glenns Creek Distilling

How we conduct ourselves in daily interactions can have a positive ripple effect on others. Whether they acknowledge it or not, people treasure being seen and appreciated. We all have the power to make this happen for others. The trip resulted in many feel-good moments, and two notable experiences prompted me to send notes of appreciation:

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Tuesday, September 24, 2024 | Dinner at KOI Express in Frankfort, Kentucky

Shortly after we checked into our hotel, my wife Terri, son Ryan, and I went to a nearby restaurant for hibachi and sushi. After a long day of travel (550 miles), we ended with a delightful time shared at KOI Express. While we thoroughly enjoyed the meal, the customer service experience was heartwarming and made our day! Moments like these deserve recognition. We sent the following note after we returned home:

“To staff at KOI Express,

On Monday, September 24th (about 7:00 PM), our family of three stopped in for a sit-down dinner.

Our service, from start to finish, was excellent. We wanted to express our sincere appreciation!

From the smile and patience in taking our order, taking the initiative to correct a mistake on the bill (we did not notice), bringing us our meals – delicious – and assisting with our clean-up, your service was inspiring!

Thank you, The Tomoff Family

PS – and your Dept. of Health assessment posted – 100%! #WellDone”

[If you are ever in Frankfort, check out the KOI Express location at 101 Jett Boulevard, Suite 500]

September 24, 2024 | KOI Express in Frankfort, Kentucky

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Friday, September 27th to Sunday, September 29, 2024 | Morning Breakfast at Home2 Suites By Hilton in Grove City, Ohio

We had a wonderful time celebrating Taylor and Nate Kocan’s wedding in Grove City. Our accommodations at the Home2 Suites by Hilton were perfect! The morning breakfast routine was an excellent highlight (I love my morning quiet time). During the three mornings, I noted an employee taking great care in making sure the breakfast options were monitored and kept plentiful. She frequently cleared dishes and cleaned tables. With no fanfare, she set an incredible example of caring about her job and providing the best breakfast experience for the hotel guests.

On the second morning, I approached the employee and expressed my appreciation for her efforts. She was a bit surprised yet grateful for my comments. She felt good, and I felt good. All I had to do was get over a bit of discomfort in approaching her. We talked again on the third morning, and I learned her name was Bonnie. She was gracious and kind.

I sent the following note after returning home:

“Dear Bonnie,

Thank you for your incredible service (along with your team) in providing the morning breakfast during our recent stay (9/26 – 9/29/2024) at the Home2 Suites By Hilton!

Your attention to detail, maintenance of the breakfast area, and kind, helpful personality were a delight to observe. You all are appreciated—keep up the great work!

Much gratitude, The Tomoff Family”

September 27, 2024 | Home2 Suites By Hilton | Grove City, Ohio

Image credit: https://www.hilton.com/en/hotels/lckgcht-home2-suites-grove-city-columbus/

September 27, 2024 | Breakfast in Lobby | Home2 Suites By Hilton

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Call to action: Prioritize daily time for kindness and appreciation to help make your world a better place. The good you put into the world matters.

Who can you thank or lift up today? You never know when your actions will inspire a ripple impact into the world.

September 28, 2024 | Bill, Ryan, and Terri Tomoff, Olivia and Bo Hudson | Taylor and Nate Kocan Wedding Reception
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The Mastectomy I Always Wanted: Erica Campbell’s Mission to Help Others and Change the Breast Cancer Narrative

“Always look for the helpers. There will always be helpers.”

—Advice from Mr. Rogers’s Mother

“If you look for the helpers, you’ll know that there’s hope.”

–Mr. Rogers

Over my life, I have found my dearest friendships and connections, and the people I admire most are those who genuinely care and lean into their life experiences and skills to help others. This is the tribe that Terri and I adore being surrounded by. The same theme applies to the work that Don and I do with Invenio Advisors and our #TwinzTalk initiative.

Last night, August 21, 2024, Terri and I had the privilege of attending the virtual book launch celebration for Erica Neubert Campbell‘s “The Mastectomy I Always Wanted.” The book was released on August 20th and is available on Amazon!

We ALL have talents and life experiences that make it possible for us to contribute to others. We can choose to care and be a helper.

Erica has the experience of losing her mother to breast cancer and is a breast cancer survivor. She is on a lifelong mission to help others who are faced with traveling the road of breast cancer. As Erica noted, [paraphrasing] “Cancer is a club no one wants to belong to, yet if needed, the club includes caring and compassionate people dedicated to helping each other.” She has dedicated her life’s work to helping others fighting cancer (a long-time Special Love board member and camp volunteer, and now Executive Director for the Pinky Swear Foundation, helping families fighting the financial strains of childhood cancer) and now courageously shares her firsthand battle with breast cancer, determined to help others become more empowered in their journey and find hope for moving forward.

Terri and I have known Erica for over 20 years. She is kind, determined, and relentlessly focused on helping others. Read her book and consider a friend taking your hand during difficult times, listening, helping, and letting you know you are not alone. You are not alone. On her website, Erica notes:

“As a woman dedicated to my work and family, I’m normally quite private. Yet, my vision is to help women and caregivers facing a mastectomy to be confident in their choices, free from fear, and see a better future.“

This resonates deeply with me. When our son, Ryan, was diagnosed with childhood cancer (leukemia) in 1996, Ryan, Terri, daughter Olivia, and I were thrown into the cancer community. I also lean toward being more private, but I joined Terri in our now lifelong commitment to helping others who are enduring the path of childhood cancer. Our determination is fierce, and we applaud and thank Erica for the help and hope she is bringing to others by sharing her story!

In March 2021, Terri published The Focused Fight: A Childhood Cancer Journey: From Mayhem to Miracles, with the unstoppable mission of “Helping one person, one family, at a time.” Erica, in her unique way of articulating meaningful thoughts, shared this beautiful, heartfelt quote that is included in the book:

“In a tough situation, few people wake up every morning and say, ‘I’m going to be resilient today.’  Most people under extreme stress wake up with heavy hearts but with a small quiet voice that tells them never to give up. Resilience is listening to that small inner voice and finding people and organizations to help you slowly turn up the volume.”

Upon completing Erica’s book, I paused and reflected with gratitude on her willingness to document and share her story to help others. On the resources page of her website, she shares many quotes that have inspired her. I leave you with two to consider:

“What do we live for, if not to make life less difficult for each other?

-George Eliot

“Once the storm is over, you won’t remember how you made it through. You won’t be the same person who walked in. That’s what this storm is all about.”

-Haruki Murakami

Call to action… many of us have been, or will be, touched by cancer. “The Mastectomy I Always Wanted” takes you through one person’s journey, sharing the physical and innermost mental challenges experienced. Erica shares her reality and provides actionable thoughts and tips, such as how she shared her news (“I Hate Telling You This in an Email“), “Erica Health FAQs,” and “Top Ten Tips to Prepare for a Mastectomy.” While she writes from the perspective of her experience with breast cancer, the book’s reach will benefit anyone touched by cancer. Please do yourself a favor: buy this book, read, share, and discuss it with those in your life who may benefit. Please.

Erica, congratulations on publishing your book! Thank you for the help and hope you are bringing and are going to bring to so many breast cancer patients, caregivers, medical personnel, family, and friends. Your book is a critically important resource, spoken with vulnerability and courage from your heart. Thank you!

August 13, 2019 – TwinzTalk Bill and Don Tomoff at Special Love Camp Fantastic with Erica Campbell
Sweatpants and Coffee Image – Sharing Your Story Helps Others
August 23, 2024 – Terri and Bill Tomoff with book The Mastectomy I Always Wanted

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Listening: The Inspiring Impact of Kym Dakin-Neal’s Book

Be curious and open to learning. This mindset I [more] intentionally adopted over a decade ago. I have always been an avid learner and fan of personal development, yet this centered around building technology skills that would enable me to contribute meaningfully to my professional world. Through studying the work of Seth Godin and Tom Peters, I became more interested in the “soft skills” (“real skills” per Seth) that allow us to improve our ability to interact and help others.

Enter Stoicism in 2019. Stoicism is a philosophy dedicated to taking care of the mind. We often take great care in looking after our physical health, finances, home, cars, etc… but neglect how we use or develop our minds. We judge, gossip, give unsolicited opinions, get anxious, and worry about things we don’t control. Over the past five years, I have prioritized striving to use and develop my mind in healthy and productive ways. Awareness was the first step. Then, I begin working intentionally on feeding my mind with healthy behaviors.

Since 2020, I have dedicated time for:

  1. Daily reading meditation of Stoicism
  2. Being involved in a community of practice surrounded by a generous, caring, and supportive tribe.
  3. I have written daily for over three years and now contemplate, if not write daily, about personal development and memoir topics.
  4. Reading, reading, and reading various nonfiction books that spark me to deeper reflection.

Through my community of practice, I had the great pleasure of interacting with Kymberly Dakin-Neal, the author of Head, Heart, and Hands Listening in Coach Practice.

Throughout my career, I have grown to appreciate and understand the power of listening. Admittedly, I have much work to do! Kym’s book was thought-provoking and filled with real-life stories that resonated with me. The breakdown of her listening types into head, heart, and hands was insightful as I contemplated my listening type(s). My career has been in the business world of accounting and finance – I quickly identified my style as a “head” listener. Yet, I need to truly listen, and this book has inspired me to dig deeper into considering my listening styles and the styles of those I am interacting with.

I highly recommend Kym’s book to anyone looking to improve their relationships and communication ability. Self-awareness is a vital attribute we must continually work on for ourselves, and this book will inspire you to recognize the rewarding potential of being aware of your listening styles. While her book is directed at helping coaches, the truth is this book is an invaluable resource for anyone interested in being a better person, friend, partner, coworker, and community contributor.

The author reads the audible version of this book, and I especially enjoyed listening to her read the book! My journey of personal growth has evolved from developing technical skills to embracing the “soft skills” and focusing on developing the power of my mind. Through my intentional and consistent daily reading, community engagement, and continuous learning, I have learned that effective listening is critically important, and I can do work to improve my listening skills. Kym’s book, “Head, Heart, and Hands Listening in Coach Practice,” was inspiring, offering me valuable insights into different listening styles. By nurturing these skills, we can enhance our relationships, improve communication, and contribute more meaningfully to our communities and workplaces.

August 2024 – Bill Tomoff with Book Head, Heart, and Hands Listening
April 29, 2023 – Bill Tomoff and Kymberly Dakin-Neal
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Unlocking the Secret to Contentment: The Foundational Role of Gratitude

Summary – Collaboration with ChatGPT

While reflecting and working on this post, I decided to collaborate with ChatGPT and ask for input on my assessment of the extreme potential that gratitude can bring to our lives. My prompt and [edited] response received were as follows:

Prompt:

I am writing a blog post about gratitude. The opening sentence is, “A lens of gratitude changes everything.”

I believe having a gratitude mindset is the foundational base for living a life of contentment and happiness. If we are grateful, we live life with a “gentler” outlook on life, and thus, we lean toward kindness to ourselves and interactions with others. This creates a rippling cycle of positivity that can change our life experience.

You are an expert psychologist. Would you agree with my assessment?

Response:

Bill T note: ChatGPT agreed with my assessment, and I asked for further insight and suggestions. The edited result is below.

A lens of gratitude changes everything.

I believe having a gratitude mindset is the foundational base for living a life of contentment and happiness. If we are grateful, we live life with a “gentler” outlook on life, and thus, we lean toward kindness to ourselves and interactions with others. This creates a rippling cycle of positivity that can change our life experience.

The Science of Gratitude

Research in positive psychology has consistently shown that practicing gratitude can significantly enhance well-being and satisfaction with life. Grateful individuals often experience positive emotions, relish good experiences, and enjoy better health and relationships. Gratitude shifts our focus from what we lack to what we have, fostering a sense of abundance and reducing stress and anxiety.

A Gentler Outlook

Gratitude encourages a gentler outlook by promoting self-compassion and acceptance. When we acknowledge and appreciate the good in our lives, we become more forgiving and understanding of our own imperfections and those of others. This gentleness nurtures our mental health and creates a foundation for lasting happiness.

Kindness and Positivity

Gratitude also inspires kindness. When we feel grateful, we are more likely to engage in prosocial behaviors, such as helping others and expressing appreciation. These acts of kindness benefit those around us and enhance our sense of joy and fulfillment. This creates a positive feedback loop: gratitude leads to kindness and reinforces gratitude, amplifying the benefits for everyone involved.

The Ripple Effect

The impact of gratitude extends beyond individual experiences. Positive emotions and behaviors can spread through our social networks, influencing friends, family, and strangers. This ripple effect creates an environment of collective well-being where gratitude can inspire widespread positivity and connection.

Practical Ways to Cultivate Gratitude

  1. Daily Reflection: Take a few moments each day to reflect on what you are grateful for. This can be done through journaling or simply pausing to appreciate the good things in your life.
  2. Express Appreciation: Make it a habit to express gratitude to others. A simple thank you, or a heartfelt note can go a long way in strengthening relationships and spreading positivity.
  3. Mindfulness Practice: Incorporate mindfulness into your daily routine. Mindfulness helps us stay present and aware, making it easier to notice and appreciate the small joys in life.
  4. Gratitude Rituals: Establish rituals that remind you to practice gratitude. This could be a gratitude jar where you write down things you’re thankful for or a gratitude walk where you focus on the beauty around you.

Encouragement

Embracing gratitude is a powerful choice that can transform your life. By fostering a mindset of appreciation, you cultivate a deeper sense of contentment and happiness. Remember, the journey of gratitude is ongoing, and every small step you take contributes to a more positive and fulfilling life. Start today, and watch as gratitude changes everything.

Full Original Writing

A lens of gratitude changes everything.

An aspect of my daily journaling includes prioritizing five minutes to reflect on my day and handwrite on an index card [at least] one comment in each of these areas:

  1. Win
  2. Gratitude
  3. Stress/Tension
  4. Help Others/Shine the Light
  5. Activity/Development

The process has helped me be more intentional and aware of how I conduct myself throughout the day. Here, I will reference five articles that have inspired me to encourage more gratitude.

In each article, thoughts resonated that remind me to strive to be gentler with myself and others and grateful for the gifts in my life. Throughout our days, we have many opportunities to “flip the perspective” and be grateful vs. frustrated or inconvenienced. Here are a few examples that we all can relate to:

  1. Moving along slowly in traffic other drivers take shortcuts and merge into the line you are waiting in. Remind yourself, “I am safely moving toward my destination and am helping others by allowing cars to merge into the line. I am grateful for a dependable car and the opportunity to help others, and I am confident others would give me the same kindness.“
  2. Waiting in a long line at the grocery store. Reflect, “I am grateful that my family has the resources to purchase the food we need and the systems in place that make it possible for us to have the incredible convenience of a grocery store where we have access to an abundance of food choices when many people in the world do not have this blessing.“
  3. Embrace the opportunity to contribute through simple micro-move actions such as picking up trash or safely returning a stray shopping cart to a corral. Consider, “I can help ease a path for others.
  4. When we think outside our individual needs and turn our focus toward others, gratitude for our ability to help is enhanced. When we help, the lens through which we view life evolves us into a gentler and kinder presence. We are simply more pleasant to be around.

I encourage you to read the full articles linked here and watch the YouTube video by Rajesh Setty. Below are a few excerpts that will inspire you to read further.

Bruce Kasanoff, in “Help This Person,” encourages us every time we encounter another person to think: help this person. Bruce notes:

“Nothing else can so quickly supercharge your career and improve the quality of your life. And, yes, being genuinely helpful is the most substantive “self-promotion” possible.”

“By first thinking help this person, you will change the ways that others perceive you. There is no faster or more effective way to change your interactions and relationships. You will be viewed as a positive, constructive, helpful, and dependable person. People will think you are more perceptive, attentive, and understanding.”

Be considerate and appreciative of everyone you encounter. When we lift the spirits of others, a potential ripple effect can occur, and we feel good as well!

The following post by Dave Kerpen inspired this reflection about gratitude. Linda Misencik, a longtime friend (married to “the best dentist in the country” until he retired in 2018), read this post and sent it to me. Speaking of gratitude, I am thrilled Linda thought to send the article to me!

In Dave’s post, “Gratitude is the Opposite of Entitlement,” he notes:

“When we are entitled, we think the world needs to go our way ‘just because’. When we are grateful, on the other hand, we appreciate the world around us no matter what, ‘just because’. I am grateful for so many things every day.”

This observation is incredible. When we believe events must go the way we want, that is an attitude of entitlement. Rather, understand that we don’t control external events. We control the reasoned choice of our mind (a critical aspect of Stoicism) and our response. When we embrace this understanding and are grateful for what we have, we move away from the perspective of entitlement.

The third and fourth posts to share are from Ryan Holiday‘s The Daily Stoic. I am a fan of Stoicism and look forward to the daily email (Monday through Friday) distribution. The two recent posts I encourage you to read:

“It Says Everything About You.” A few highlights that resonated:

“How we treat the little guy says a lot about us. How we treat the gate agent at the airline. How we treat the customer service representative. How we treat the waiter and the barista. This says a lot about us. Even when, perhaps especially when, they aren’t treating us well. Can we control our emotions? Can we contain our frustration? Can we remember that they are almost certainly having a hard time too? That no amount of yelling at someone making an hourly wage will make a plane appear or fix a stupid corporate policy?

We all have bad days…which means other people have bad days, too. We should strive to be patient. We should strive to understand.”

“We All Carry A Debt.“

“There is also a debt that we have to pay back. Our ancestors are not all Union men. We live on stolen land. Our museums are filled with looted goods. Our progress came at great expense to the environment and to other species. Who made that device you’re holding? Who made that T-shirt you’re wearing?”

“Our ancestors were wonderful and they were terrible. We, their descendants all over the world, are indebted to them for both. We have to pay forward the good they did. We have to make right the wrongs they did. We don’t control what they did—to borrow from the dichotomy of control at the center of Stoicism—but we control what we do now, here in our own times. Doing better is up to us. This is what the virtue of justice demands. It’s what decency and duty demands of us.”

Two additional posts to share are a blog from Seth Godin and a YouTube video from Rajesh Setty:

“What Does The World Owe Us?” Seth notes this question comes from a perspective of entitlement. He encourages us to turn this question around and ask ourselves, “What do I owe the world?“

“On the other hand, “what do I owe the world?” opens the door for endless opportunity. When lots of people ask this question, the contributions add up, the connections are solidified and better is possible.

The best part is that waiting for the world to get things just right is exhausting and frustrating, while taking responsibility for what we might be able to contribute or lead can be energizing and fun.”

Finally, I highly recommend watching this YouTube video from Rajesh Setty, Growing and Changing the World One Thank You at a Time.

A regular practice of gratitude will change your perspective on life. We can all participate in making our world a better place. Micro-moves of intentionally contributing to others and our world at large can make a difference in ways unimagined. Just believe. One person, one action at a time, matters.

Be the Light of the World – Kindness
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“Keep Your Eye on the Ball”: A Lesson in Priorities from Abe Pollin

Summary Overview – Collaboration with Claude.AI

In this heartfelt blog post, I share a deeply personal story of how the compassionate leadership of Abe Pollin, owner of the Washington Wizards, helped me navigate a family crisis while maintaining my professional responsibilities. My two-year-old son, Ryan, was diagnosed with Acute Lymphoblastic Leukemia (ALL) shortly after our family moved to the Washington, DC area in 1996.

Amidst the chaos of intensive medical care necessary to save Ryan’s life, I received unconditional support and understanding from Mr. Pollin and the Washington Sports & Entertainment (WSELP) organization. Mr. Pollin’s advice to “Keep your eye on the ball, and that ball will change from time to time” resonated deeply with me, helping me prioritize my family and my son’s health while managing my professional obligations.

I express immense gratitude for the trust, flexibility, and genuine concern Mr. Pollin and my colleagues at WSELP extended to me. This support was critical in enabling me to persevere through the challenges of balancing my role as the sole provider for my family, maintaining healthcare coverage, and fulfilling my professional responsibilities.

The blog post also highlights the lasting impact of Mr. Pollin’s leadership style on my life and career. My dedication to the organization, particularly during the sale of WSELP’s assets following Mr. Pollin’s passing in 2009, is a testament to the loyalty and respect inspired by Mr. Pollin’s compassionate leadership.

Through this personal story, I emphasize the importance of empathetic leadership, focusing on what truly matters and expressing gratitude for the support received during life’s most challenging moments. The blog post is an inspiring reminder to readers to identify and focus on their “ball” – their highest priorities in life.

Full Original Writing

“Keep your eye on the ball.” These words of wisdom and encouragement were from Mr. Abe Pollin in early 1997. He gently and compassionately reminded me to go all in on my highest priority.

This post was inspired by an Instagram reel my son-in-law, Bo, sent me. Please watch the short video and continue reading my story of gratitude for Mr. Pollin and the career-saving and life-saving gift of understanding and encouragement that he and the culture of WSELP brought to my and my family’s lives.

On October 17, 1996, only two and one-half months after arriving in the Washington, DC, area, my two-year-old son Ryan was diagnosed with cancer – Acute Lymphoblastic Leukemia (ALL). In an instant, our world was turned upside down, and we were thrown into the day-to-day chaos of intense medical care necessary to save Ryan’s life.

I wrote more in-depth about this experience in my unpublished memoir, Living Life…Off The Track, and portions of that writing are reflected here.

March 13, 2001 | Tomoff Family at Capitals Game

When my family and I moved to Maryland, we had no idea about the leadership and genuine caring qualities of Mr. Pollin. And how that permeated into the culture of the organization. It turned out that I was a lucky professional blessed to receive unconditional support and understanding of the personal demands on me and my family. The professional who believes personal and professional lives should be maintained separately has not dealt with a life-threatening crisis. Without the company’s understanding of my personal demands, I simply could not have survived professionally.

Only days after Ryan’s diagnosis, my non-negotiable priorities were crystal clear, and I was laser-focused on where I would allow my precious time to be spent. Now, 27+ years later, my perspective has not changed, and I consider it a great gift. I fully understand my priorities EVERY DAY. In Chapter 32, Heartfelt Reflections from Bill and Olivia, of Terri’s memoir, The Focused Fight: A Childhood Cancer Journey: From Mayhem to Miracles, I noted:

“This trust and the team of professionals that surrounded me made all the difference in managing the impossible balance I had to maintain. I will never forget Mr. Pollin telling me, “Bill, you need to keep your eye on the ball, and that ball will change from time to time.” His use of the basketball metaphor was spot on, and he stressed to me, “Right now, your son Ryan and your family are the most important ‘ball’ in your life.”

The trust and flexibility afforded me, plus the genuine concern for my personal demands were immeasurable gifts that my WSELP colleagues extended to me. Ultimately, the organization and I were rewarded with a dramatic win-win situation. I am forever grateful for the support provided, and I know this was a critical pillar of our family’s ability to persevere.”

What were my core priorities, and how were the less essential priorities handled? I learned through a devastating life moment that most of my priorities were “nice to do” and not essential to moving my family or me forward. When you are focused on saving your child’s life, previously “essential” tasks go undone. A basketball metaphor from the owner of the NBA Washington Wizards hit me with a clarity I will never forget. What were those priorities boiled to their essence? Three rocks:

  1. Family: Saving Ryan’s life and maintaining some sense of normalcy for our daughter and family unit.
  2. Healthcare: Maintaining and monitoring coverage. Having coverage required that I maintain employment with benefits – I felt enormous pressure and prayed that I could deliver on this imperative necessity.
  3. Work: Professional responsibilities had to be completed. My family’s healthcare and financial survival depended on my job as the sole provider – while Terri focused fully on caregiving for Ryan and balancing Olivia and our family obligations.

A fourth “given” was that Terri and I needed to take care of ourselves to ensure we would be the best we could be for Olivia and Ryan. I dismissed anything that did not drop into these buckets of obligations. There was no time to think, “I will put in more hours,” etc…no exception.

My role when joining WSELP was to handle the accounting responsibilities related to constructing the [then] MCI Center. The arena was a state-of-the-art facility, and the accounting aspects consumed much of my efforts from my arrival in 1996 until opening in December 1997.

In early 1997, I was informed that Mr. Pollin wanted to speak with me. To have a direct one-on-one meeting with him was highly unusual, especially considering I had been in my role for less than a year. We had a delightful conversation that started with updating him on Ryan and my family. I soon learned his highest priority was understanding his employees’ human side. Over time, employees built tremendous loyalty to him and the organization. I quickly learned Mr. Pollin was genuinely concerned about his employees and their families. Below are some of my [edited] thoughts I wrote in my memoir:

“I often mention, “surround yourself with the best,” and you will ultimately enhance your life. My WSELP experience was the best fortune in my career…one could not have asked for a more empathetic and compassionate owner/leader than Mr. Pollin. And his spirit of how to treat employees resonated with all those who worked in the organization. This experience would change me dramatically.”

“My time with Washington Sports & Entertainment (WSELP) would be an exact fit for my and my family’s life. When Ryan was diagnosed, our world was turned upside down, and I truly believe that my accounting career could not have survived in most business environments. People who go through a childhood cancer experience often face incredible challenges to maintain health insurance due to the need to abandon their employment in order to care for the sick child.”

“Mr. Pollin asked that I consider taking on additional responsibilities within the finance operations. I was flattered but surprised that they would remove any of my focus from the MCI Center construction efforts. My heart and soul were going into the effort, and I wanted to see the journey to the arena’s grand opening. This challenge is what brought me and the family to Washington, DC! In addition, I simply could not fathom taking on new responsibilities when Ryan was in the throes of his initial three years and two months treatment protocol. When I shared these sentiments with Mr. Pollin, he commented, “Bill, you need to keep your eye on the ball. In life, that ball will change from time to time.” He fully appreciated and had empathy for the fact that the “ball” at this point in my life were Ryan’s leukemia treatments and my family.”

When Mr. Pollin passed away on November 24, 2009 (age 85), of a rare brain disease (corticobasal degeneration), the focus had to shift to selling the assets of the organization. The process was intense, yet my mission was to dedicate all energy necessary to contribute whatever I could in memory of the personal support and patience of Mr. Pollin and all I worked with over the years. The accounting work was extensive and tedious from November 2009 to the June 2010 sale date and the final transaction closed in November 2010. With a heavy heart, I was privileged and honored to have a significant role in selling WSELP to Monumental Sports & Entertainment. The WSELP organization supported me and my family steadfastly through hell and back for Ryan’s treatments from 1997 to 2005. I cannot imagine any other company and leadership patiently supporting me and my family for over eight years. I am eternally grateful to Mr. Pollin for the kindness, concern, and leadership he showed through his example.

When I left Monumental Sports on June 30, 2011, Rich Brand of Arent Fox gave me a heartwarming recommendation on LinkedIn. I treasure his words as a highlight of my career:

“I am a sports law attorney with Arent Fox and have practiced for more than 25 years. For the past 15 years, I have had the pleasure of working with Bill on countless financing agreements, operational matters, accounting matters and most recently, issues relating to the sale of the enterprise. Bill’s work ethic is extremely impressive but so too are his skills. And even more importantly, his personal attributes are second to none. Bill worked tirelessly on any matter asked of him and was instrumental in helping all parties involved understand the complex financial and accounting type issues. Bill is always able to “translate” what he does and what he knows to people who are less fluent in finance and accounting. He is also an excellent supervisor and earned the respect of his peers the hard way – by doing the work the right way and always on time. He commands the respect of all who worked above and below him in the organization.

The work Bill often had to do for us (or with us) typically carried horrendous deadlines and was critical to our achieving the overall task at hand. Whether it was providing lenders or buyers with all the necessary financial and operational information or providing an analysis of risks and issues to be addressed, it was done promptly, expertly and often utilizing technology that lawyers like myself can only dream of understanding.”

Mr. Pollin and my colleagues with WSELP indelibly impacted my career and life. I am grateful to have done my best to repay (and pay forward in my life) the kindness, passion, and compassion extended to me and my family. And yes, when the “ball” has changed throughout my life, I remind myself, smiling inside and thinking of Mr. Pollin, “Bill, keep your eye on the ball…“

What is your “ball” that deserves your focus?

April 2005 | Ryan Tomoff on the Washington Wizards Court
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Unlocking the Keys to Long-Term Fulfillment and Happiness: Insights from Influential Authors – Part 1 of 3 | Introduction

Part 1 of 3 (Introduction) | Summary Overview – Collaboration with Claude AI

In my blog post, I explore tips and insights to enhance one’s possibility of long-term fulfillment, success, and happiness. I emphasize that using money and material possessions as a scorecard will not bring inner peace and contentment. Instead, I suggest reframing perspectives on freedom, addressing what “enough” means in life, and understanding the time trade-offs we make. I also highlight the importance of personal development, sharing one’s gifts with the world, and adopting an abundance mindset while being kind and generous.

I acknowledge that following these tips does not guarantee reaching one’s goals but can improve the odds of success. I emphasize focusing on what one can control, such as preparation, effort, and presence, while understanding that external events are beyond our control. I share a personal experience of financial concern during a family health crisis, which changed my lens of gratitude and appreciation.

In part 2 of my blog post, I plan to cover the following highlights:

  • Reframing the perspective on what “freedom” means, as explained by Morgan Housel in his book The Psychology of Money.
  • Addressing what “enough” means in life, as described by April Rinne in her book Flux: 8 Superpowers for Thriving in Constant Change.
  • Understanding time trade-offs that may not increase the quality of life, as discussed in James Clear’s 3-2-1 newsletter.
  • Being relentless in personal development and investing in oneself.
  • Bringing one’s gifts to the world and helping others develop and grow.
  • Adopting an abundance mindset, sharing kindness, and being generous with talents and resources, as explored in Adam Grant’s book Give and Take.

Part 1 of 3 (Introduction) | Full Original Writing

How might we enhance our possibility of long-term fulfillment, success, and happiness? Thanks to some of my favorite authors, here are some tips to contemplate and answer for your life. My personal experience is adopting a few of these into your daily life will change you and bring fulfillment quicker than you imagine!

Let’s get started! Using money and material possessions as your scorecard will not bring you the inner peace that leads to contentment and fulfillment. This is not to suggest that money is not important. We all have bills to pay, but being judicious with money and living beneath our means is often a choice and commitment that will compound to tremendous leverage in the future.

Tips expanded upon below include:

  • Reframe your perspective on what “freedom” means to you. Morgan Housel explains his definition of freedom in his book The Psychology of Money.
  • Relentlessly address what “enough” means in your life. In her book Flux: 8 Superpowers for Thriving in Constant Change, April Rinne describes one of the eight superpowers for embracing change as “know your enough” (not “you are enough” – but that statement is 100% true!).
  • James Clear’s 3-2-1 newsletter for April 11, 2024, reminds us to understand the time trade-offs we often may make that do not increase the quality of our lives.

On a shorter timeframe, understand that our choices and behavior in the everyday moments, compound over the long-term. With that in mind:

  • Be relentless in the area of personal development. Your own development is a gift you give to yourself. There are no shortcuts. Drip, drip, drip, invest in yourself.
  • Bring your gifts to the world. Help others develop and grow.
  • Carry a mindset of abundance, share kindness, and be generous with your talents and resources. Along these lines, Adam Grant’s Give and Take book is a must-read.

Please note my introduction asking, “How might we enhance our possibility of long-term fulfillment, success, and happiness?” I am not naive enough to suggest that the hard work of saving money, personal development, kindness, and generosity towards helping others is a guaranteed path to reaching our goals. As a friend in writing, Karena de Souza, suggests, we should strive to “tilt the future” to improve our odds of success. Adopting the tips in this post will improve the odds in your favor! Always understand we control our preparation, effort, and presence brought to the world. We can influence but do not control events external to our reasoned mind. A January 31, 2024, blog post by Tanmay Vora titled “Focus on Your Circle of Control.” beautifully illustrates this Stoicism concept.

Personally, I am a financial saver at heart. Perpetually working to provide a buffer for unexpected occurrences. We should always strive to anticipate and prepare, yet realize life may (or will eventually) have other plans. In Terri Tomoff’s memoir The Focused Fight, chapter 32, I reflect upon my concern about bankruptcy (2004) as our son Ryan was going to Duke University Medical Center for a bone marrow transplant to save his life as he fought acute lymphoblastic leukemia (ALL) for the third time in his young life. Thankfully, we survived financially intact, yet I will never forget the intense concern of those times. Moments like these are stark reminders of how little we control, and this changed my lens of gratitude and appreciation forever.

I wrote a blog post on December 29, 2023, titled The Art of the Epitaph: Conveying a Lifetime in Ten Words or Less, where I summarized my life’s effort into six words: “I Did My Best. I Cared.” In the end, each of us doing our best is all anyone can ask. My effort, caring, presence, and best are all I or anyone can ask for.

With this clarification, in part 2, I will dive deeper into the above-mentioned tips. Please check it out and enjoy the inspiration from Morgan Housel, April Rinne, James Clear, and Adam Grant!

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A Foreword of Compassion: Dr. Aziza Shad’s Message in Terri Tomoff’s Memoir “The Focused Fight”

In 2016, Terri Tomoff started on her mission to write her memoir of our son Ryan’s battles with childhood cancer. Her determination to write a book that might help and inspire others was a gift of love for Ryan and our family. Yet, the process of writing a book of this magnitude was beyond comprehension, and the effort of “butt in the chair,” as Terri often mentioned, was a difficult initiative to sustain. When Ryan was diagnosed with tongue cancer in 2016 and 2017, a result of his years of radiation and chemotherapy for his three battles with childhood cancer from 1996 through 2005, Dr. Aziza Shad emphatically encouraged Terri, stating, “You must write your book now!“

From 2016 to 2020, Terri wrote sections of the book and contemplated the structure she hoped would guide her process. After the COVID pandemic shut the world down in March 2020, Terri and I would soon make a joint decision that, reflecting back, changed our lives dramatically. Starting on June 8, 2020, we joined a community of practice called Writing In Community (WIC), led by Kristin Hatcher and Seth Godin. This community became the encouragement and support for Terri to lean into completing her memoir. I assisted with recollecting the timeline of the events, read her work, listened to her read her work, and located pictures to ensure memories were accurate. The process was arduous, and her tenacity (often 8 to 10 hours a day) toward her mission was a feat I still marvel at today in 2024. While she wrote Ryan’s memoir, I participated in WIC alongside her and wrote my own personal memoir. We shared in the community platform and grew to love the daily commitment to writing and learning. Almost four years later, as I write this on April 1, 2024, we consider daily writing and reflecting a treasure. We are forever changed through our writing and collaboration with a community of kind, caring, and generous people who desire to lift each other up. A life-changing and enhancing experience set in motion by the pandemic lockdown.

Dr. Shad was Ryan and our family’s guiding force through the years. An entire book could be written about the care and compassion she delivered because she feels so deeply for those children and families under her care. She kept Ryan, our daughter Olivia, Terri, and me standing through the years with her steady, kind, and determined mindset to leave no stone unturned in delivering the best plan of treatment and care humanly possible. When Terri asked if she would write a foreword for the book, she graciously and excitedly said, “YES!” She knew Ryan and was thrilled to participate in Terri’s initiative of helping others through Ryan and our family’s story.

Below is an excerpt of Dr. Shad’s complete foreword. The full book, The Focused Fight: A Childhood Cancer Journey from Mayhem to Miracles, is available on Kindle digital or paperback at Amazon.

Foreword

By Aziza Shad, MD

When Terri first asked me to write the forward for her long-overdue book, The Focused Fight, something I had been encouraging her to do for a while, I was both humbled and honored. Suddenly, I was overwhelmed by a flood of memories of my relationship with the Tomoff family and specifically Ryan, over the years—a relationship that began in 1996 and has only strengthened over more than two decades. The only difference is that in 1996, I was a young assistant professor in the Division of Pediatric Hematology Oncology at Georgetown University Medical Center in D.C. (now Medstar Georgetown University Hospital). I was actively involved in his day-to-day treatment from diagnosis of Acute Lymphoblastic Leukemia, his two relapses,

and getting him to a matched unrelated donor (MUD) bone marrow transplant and beyond. Today I am Chair of Pediatrics and Chief of Pediatric Hematology Oncology at the Children’s Hospital at Sinai in Baltimore, Maryland, where I follow a wonderful, accomplished 26-year-old young man in the Amey Cancer Survivorship Program.

Every year, multiple books are published on patient and family experiences with life-threatening illnesses, especially cancer, but Terri’s memoir is different. It is a vivid recollection of a journey the Tomoff family had to make without their prior consent. They had to learn to navigate their way through frightening times and trying circumstances over and over again through the years, going from one crisis to the other, and yet stay intact for Ryan and as a family. Being in the practice of Pediatric Hematology Oncology for over 30 years, I have seen families break up, divorce,

siblings drop out of school, drug dependence, post-traumatic stress, and the list goes on. I have often wondered how the Tomoff family stayed together, stronger than ever today, a force to be reckoned with. The answer is quite simple. This young family with a four-year-old at home and a two-year-old with leukemia in the hospital, did it by becoming part of Ryan’s medical team. They participated in difficult decisions and trusted the oncologists and nurses who took care of him, and their unwavering faith and the conviction that he was going to get better by never losing hope or focus was it; hence the title! Their mission was simple—Ryan was going to beat his cancer!

Ryan was diagnosed on October 17th, 1996, with Acute Lymphoblastic Leukemia (ALL), Standard Risk with CNS involvement (detected by finding leukemia cells in the cerebrospinal fluid that flows from the brain down the covering of the spinal cord). He was considered Standard Risk based on his age and WBC count and enrolled on a Children’s Cancer Group Study, which meant he would be treated as per a strict set of guidelines and his clinical data. This treatment would be used to answer some really important questions that would enhance our understanding of leukemia better and hopefully improve survival for other children to come years down the road. Twenty-four years ago, we did not have the molecular and genetic diagnostic tools we have today that allow us to classify children into Low, Average, High and Very High Risk categories very early on, nor did we have some of the new agents and therapies such as imatinib, blinatumomab and CAR-T therapy, all of which have contributed to improved survival in ALL today.

I met Ryan and his parents for the first time on Day 3 of his diagnosis and the memory of that first meeting remains etched in my mind even today, 24 years later. A beautiful two-year-old angelic child with fear in his eyes at the sight of yet another stranger in a white coat, a father whose tears kept rolling down his face and a mother who was distraught but kept it together by taking copious, detailed notes, learning the unfamiliar medical jargon by the minute. Little did she know at that time, how long and complicated Ryan’s journey would be and how her notes would become a trusted reference for the different institutions on where he would be treated.

To say that Ryan’s journey through his initial diagnosis in 1996, two relapses in 2000 and 2004 followed by a bone marrow transplant was a difficult one would be an understatement! So many incidents come to mind—the episodes of sepsis and unexpected infections that landed him in the Intensive Care Unit on multiple occasions, the heartbreak mirrored in Bill and Terri’s eyes on hearing Ryan’s leukemia had come back yet again as they held Ryan and Olivia tightly in their arms, and the deep disappointment they experienced when Ryan’s first bone marrow donor backed out. Yet, through it all, this family held it together and plowed on, taking Olivia to her soccer games, making the 26 mile drive to Georgetown University Hospital with the back and forth days on end without a complaint, relocating to Durham, North Carolina (Duke) for months for his bone marrow transplant, all with one focus only—to get Ryan better.

There were good times too over the years. I saw Ryan and the family grow and transition from receiving support from family, friends, community and support groups, to giving support to many, many families grappling with the diagnosis of cancer. Through their involvement with organizations like Special Love, Inc. and parent support groups, they spent many a day giving hope and encouragement to others. They established incredible relationships and bonds with other families and medical providers that have lasted over 20 years. They went from being educated to becoming effective educators, teaching young medical students at the bedside how to communicate with patients and families, participating in the Pediatric department Grand Rounds and sharing the podium with me at the medical school when I gave my annual talk on Cancer Survivors and Late Effects of Cancer treatment.

Ryan graduated from school and enrolled in college. He celebrated his 21st birthday in Las Vegas in 2015, being the adventurer he was fast becoming! He wears the most outrageous colored pants that always make me laugh, collects sports jerseys and caps, learned to drive and became a spokesperson for childhood cancer! Terri pursued her life-long passion for quilting and joined the Southern Comforters Quilt Guild of Bowie, Maryland, inspiring them to jointly donate hundreds of beautiful quilts to pediatric cancer patients and their families in Washington D.C. and Maryland. What started as a gesture of gratitude and a desire to give back is now an international project, with Terri donating quilts to pediatric cancer programs in Africa and Latin America. We traveled together to Ethiopia a couple of years ago through the Aslan Project, where through a mist of tears, I saw her joyfully distributing quilts to the children there. Olivia went from success to success in varsity soccer with her proud family cheering her on and Bill thrived in his work. At last, all was well with the Tomoffs!

In April 2016, cancer struck again, not once but twice, turning Ryan’s world upside down! This time it was a squamous cell carcinoma of the tongue that started off as a canker sore! This cancer, that occurred years after a successful bone marrow transplant that had rendered Ryan disease-free, was a late effect of all the treatment he had received repeatedly for his leukemia since he was two years old, including chemotherapy, cranio-spinal radiation and TBI (total body irradiation) for his bone marrow transplant. It was a devastating diagnosis that resulted in Ryan needing multiple surgeries and effectively learning to speak and eat again. I went to visit Ryan at the University of Maryland where he had the surgery and instead of seeing a defeated soul, I saw a courageous fighter who was determined to put this curve ball behind him.

Lo and behold, it is now more than three years since Ryan had his tongue cancers. His speech is great, he works, is a connoisseur of gourmet food and a sports enthusiast, plus spends his spare time volunteering for childhood cancer organizations. The latter has won him much-deserved recognition and awards from Special Love, Inc. and the Aslan Project!

I continue to see Ryan regularly in the Amey Cancer Survivorship Program at the Children’s Hospital at Sinai in Baltimore. Here he is monitored for multiple late effects of treatment in concert with other subspecialists in Endocrinology, Cardiology, Oral Surgery and Dentistry, Ophthalmology and Dermatology. He is always accompanied by one of his wonderful parents, generally Terri, who still carries her notebook and Ryan’s updated medical records and information that we go over in each appointment. Just this month, I saw him and received the ultimate gift from him—homemade smoked cheese! Ryan is well on his way to becoming an entrepreneur and I look forward to the day I can say I know the Ryan of “Ryan’s Smoked Cheeses!”

In closing, often I am asked why I chose Pediatric Hematology Oncology as a profession, one which is regarded by many as sad and hopeless! All I need to do is look at Ryan, who together with his family conquered the impossible and today focuses only on the future, bringing a message of hope, courage and resilience to so many along the way. The incredible bond of friendship and trust I established with the Tomoffs that first evening at Georgetown 24 years ago has only grown stronger. We have laughed and cried together, rejoiced at successes and grieved for losses. I thank Ryan, Olivia, Terri and Bill for including me in their ever-expanding family and wish them all the happiness in the world!

Aziza Shad, MD

Ellen W.P. Wasserman Chair of Pediatrics

Chief, Pediatric Hematology/Oncology

The Herman & Walter Samuelson Children’s Hospital at Sinai

Professor of Pediatrics & Oncology

Georgetown University School of Medicine